Capital One UK

Capital One (Europe) PLC

About this app

Quick, handy, safe and packed with brilliant features that can help with managing your finances.

INTRODUCING… THE CAPITAL ONE APP

This isn’t just another credit card app. But then, we would say that. Right?

So it’s a good job all the customers dropping 5 star reviews on here seem to agree. (About 4 out of 5 reviews hit top marks.)

WHY SO MANY FIVE STAR REVIEWS?

We listen to you (as in all 3 million of our app-using customers). And then make features based on what you need. The kind of things that let you stop wasting time filling in forms or rolling your eyes while waiting on phone lines.

Take a look at a few of the things you can do in the app:

• Set up and change your Direct Debits
• Sign in with Face or Touch ID or a passcode
• Temporarily block a card or report it lost or stolen
• Make payments and find out when your next payment is due
• Update your contact details
• View PIN
• Check your balance and how much you’ve got to spend
• See transactions
• Register multiple Capital One cards

Ratings and reviews

Gave you one star in the hope that you'll take notice. The app updated in mid June. That's when my problem started. It no longer notifies me when my card has been used. The app was brilliant. This is the second time in about a year that this app or the system that sends out notifications has failed. Hopefully it will be corrected again and left alone. You state that you have been busy fixing bugs. Don't you mean creating them.

Do yourself a favour and look for another provider. The last charge they made on my card was so crazy ,they couldn't explain the charge I was transferred to 4 different people. Closed my account today, there's a reason why they are easy and it's to trap you with debt. The customer service is very vague and misleading and at the end when you complain they'll say they r not allowed to provide financial advice 🤣 but was their advice that got you there with hidden charges .RESUMING DON'T

Great app. Easy to check balances & payment dates. Had an account for a number of years & have never had any problems. Not used the facility but seems an easy process to set up a direct debit so you never miss a payment date.

What's new

General app improvements – we’ve been busy fixing bugs and tidying up your app.