Alvar Leung
Activating not straight forward. Multiple errors and bugs. Like dob roller keep spinning itself. App crashed. Tried webaite, identify "submit button greyed out, need redo. Gave me a new account number when i used the same email. So now i have multiple account numbera instead of one account with new phone number.
4 people found this review helpful
Daniel H
A week of messaging, calling, emailing and no effort by lebara to get my phone to make and receive calls. Totally rubbish support that goes to Indian call centre, when you mention you have a problem they terminate the call rather than put you through to tech support.
2 people found this review helpful
Winter
The app wasn't showing my bonus data. After a phone call (& a lengthy wait in queue), I was told it will show up if I log in using a web browser. So, what's the point in the app then? I was close to my plan's expiry, so I asked if the bonus data would be banked. I was informed it would, but I lost it all! I was just trialling Lebara, I've decided to try someone else instead now.
17 people found this review helpful