Zoom by Ocado | Food Delivery

4.9
1.13K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Need groceries, like, right now? Try Zoom by Ocado and get all your fave groceries delivered in under 60 minutes. (Parts of East and West London only.)*

Download the app today, shop from your phone and we’ll be with you in no time. Welcome to the easy life. Because everything’s better faster. Ok not everything. But grocery shopping? Abso-zoomin-lutely.

GET EVERYTHING YOU WANT
•You’ll find thousands and thousands of products to choose from. Including the best from M&S, Ocado and all the brands you love.
•Need fresh fruit & veg? We’ve got you. Dinner for tonight? Done. Emergency cleaning supplies? Boom.
•Plus there’s Meal Deals, snacks, drinks, alcohol**, health & beauty products, baby products, the lot. All just a few clicks away.

EXACTLY WHEN YOU WANT IT
•Get your food shop zoomed to your door in under 60 mins, or for later that day at a time that suits you.
•No more supermarket queues, no more last-minute dashes to the shops. Just Zoom it and let the shops dash to you.

FOOD SHOP YOUR WAY
•Use us for your big shops, little shops or just a cheeky top-up. Whatever tickles your pickle (we sell pickles too btw).

M&S FAVES
•Did we mention M&S? Well, we’re the only place you can get your M&S Food shop delivered right to your door in under an hour. Nuff said.

NO HIDDEN CHARGES
•Minimum spend is just £15, delivery starts at 99p and that’s it. No cheeky surcharges or small basket fees.

AWESOME DEALS & VOUCHERS
•Love a good bargain? Download the Zoom by Ocado App and every week you’ll find tons of great deals and promotions.
•Plus, keep your eyes peeled for a whole host of personalised app-only offers in the ‘Your vouchers’ section when you check out.

DELIVERY GUARANTEE
•We’re serious about getting your groceries delivered to you in 60 mins or less. If we’re more than 5 mins late, we’ll refund your delivery fee.

HOW TO PAY
•We accept all major credit and debit cards plus PayPal.

SHOPPED WITH OCADO BEFORE?
•Just log in with your Ocado email and password. You’ll even be able to see your Ocado favourites on Zoom.

* Zoom by Ocado is currently available in selected areas of London, including:-
West London: Hammersmith, Ealing, Acton, Kew, Shepherd's Bush, Chiswick, Brentford, West Kensington and West Ealing.
East London: Hackney, Bethnal Green, Whitechapel, Wapping, Limehouse, Mile End, Bow, Stratford, Upton Park, West Ham, Beckton, North Woolwich, Silverton, Poplar, Isle of Dogs and Canary Wharf, Newington Green, Highbury, Green Lanes, Stoke Newington, Stamford Hill, South Tottenham, Leytonstone, Walthamstow, and South Woodford.

** Beer, wine and spirits. Must be over 18 to purchase. Please drink responsibly.
Updated on
Jun 30, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 5 others
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.9
1.09K reviews
Andrea N
August 29, 2025
fine app but buggy; searching a second time often doesn't work & in the past has frozen up if you try and scroll too far down a list. the search bug seems to be getting worse. otherwise a very good service
Did you find this helpful?
Ocado Retail Ltd
September 4, 2025
Hello there, and thanks for your review. We are sorry to hear you are experiencing some issues with the app. We are not aware of any issues that would be causing the app to freeze. We would love to look further into this, if you could reach out to our Customer Hub team.
Clare Kent
August 7, 2025
Good selection of groceries available. Lots of offers. App works really well and as it should.
Did you find this helpful?
Ocado Retail Ltd
August 10, 2025
Hi Clare, thank you for taking the time to leave this fantastic review! We're delighted to hear that you're enjoying shopping with us, and hope you continue to enjoy using us in future!
Alexander Gardiner Jessey
June 30, 2025
Many items on Zoom by Ocado can be bought cheaper directly from Ocado & M&S. Zoom by Ocado may choose to charge more for products but this 10% to 20% premium shouldn't be hidden in the item price. Instead, it should be clearly distinguishable via a separate surcharge e.g. "Zoom service charge".
1 person found this review helpful
Did you find this helpful?
Ocado Retail Ltd
August 10, 2025
Hi Alexander, we're sorry for any confusion regarding the pricing across Ocado, M&S and Zoom by Ocado. With M&S and Ocado these are separate companies, and prices do need to be different due to competition law. Zoom by Ocado being an on demand service also uses different prices. There is no attempt to hide this, and we do advise of it in our FAQs.

What’s new

We’ve made several behind-the-scenes improvements to the app to make shopping with us even easier. Enjoy!