PSE from Puget Sound Energy

Puget Sound Energy

About this app

The myPSE app provides easy access to your account when you're on the go. Check your balance and make a payment with just one click. Track & report power outages in your neighborhood and check on restoration times, all in the palm of your hand.

Manage your account:
• Review your account balance, prior month’s charges and pay your bill
• Use and securely save your preferred payment method – eCheck, debit, credit, PayPal or Venmo
• Manage personal preferences - select your desired bill due date or enroll in paperless billing
• Change or update your account security, including password and security questions
• Start, stop or move your residential service

Stay informed about outages:
• View outage status on the map, searching by address, city or ZIP code
• Easily report an outage
• Set your preferences to receive outage notifications by email, text or phone

Ratings and reviews

Too glitchy to be useful. Once you can finally make it passed the login (good luck!) then it becomes user friendly. However, even after logging in, if you want to use additional features, you have to log in again! Pretty pointless. I'd rather they lower our bills and/or increase account security rather then put money toward this app. This offers no benefit from just logging in via a web browser

Faulty sign-in issues. The app was up to date but I couldn't sign in. I had to go to their actual website to pay my bill. I uninstalled then reinstalled and was able to sign in. Apart from that, the app is actually very user friendly. I just hate that I have to uninstall and reinstall every 1-3 months in order for it to open...

Well this seems useless as is. I keep getting Endpoint Errors at every turn. I can't see the amount that's due, can't make a payment, can't view my bill, can't view my usage history, can't change my account info. At least I was able to log in to my account which is more than I can say for PSE's website on my PC which keeps crashing since they've made updates to their website. Guess I won't be paying my bill early.

What’s new

Outage experience enhancements and usability improvements.