Royal Bank of Scotland

National Westminster Bank PLC

About this app

Take control of your banking. Our app makes your day-to-day banking easy, quick and secure.

Why the RBS app?

Manage your money easily and securely:
• Apply for current, savings, child, teen, premier and student accounts quickly. Eligibility criteria apply.
• See all your bank accounts straight from your home screen.
• Freeze and unfreeze your card at any time (Mastercard only).
• Set up fingerprint, voice or facial recognition for better security and send high value payments in-app, amend payment limits and more. Fingerprint, voice or facial recognition are only available on selected devices.

Send, receive and access money quickly:
• Request money via a QR code or link.
• Send money faster with a personalised list of favourite payees.
• Split a bill up to £500 by sharing a payment request link with multiple people at once. (Eligible current accounts only. Payment requests can be sent to anyone with an eligible account with a participating UK bank and that uses online or mobile banking. Paying bank criteria and limits may apply.)
• Get Cash in emergencies with a unique code without using your card. You can withdraw up to £130 every 24 hours at our branded ATMs. You must have a least £10 available in your account and an active debit card (locked or unlocked).

Stay on top of your spending and saving:
• Keep track of payments all in one place.
• Save your spare change with Round Ups if you have an eligible current account and instant access savings account. Round Ups can only be made on debit card and contactless payments in Sterling.
• Budget easily by managing your monthly spending and set categories.
• Turn on push notifications to get alerted when money reaches or leaves your account.

Get support for every life event:
• Spend abroad in Euros and US Dollars without fees or charges by applying for a Travel account. You must have enough money in your travel account. To apply for a Travel account, you need an eligible sole current account and to be over 18. Other terms and fees may apply.
• Get updates on your credit score and insight on how to improve it. Your credit score data is provided by TransUnion and is only available to customers over 18, with a UK address.
• Discover our additional products and services, including mortgages, home and life insurance and loans in one place.
• Fast track your money goals with the help of our handy plans, tools and tips.


Important info

Please note, the app contains images when logging in that may cause a reaction in individuals who are photosensitive. You can switch these off for your device by visiting the settings menu and the accessibility menu where you will be able to find motion and visual control settings within the menu (note that this is not within our app, but on the settings of your device itself).

Our app is available to customers aged 11+ with a UK or international mobile number in specific countries. Be aware that some features and products have age restrictions and are only available if you’re over 16 or 18.

By downloading this app, you’re accepting our Terms and Conditions, which can be viewed at rbs.co.uk/mobileterms.

Please save or print a copy along with the Privacy Policy for your record.

Ratings and reviews

unable to set up new standing order. I have set up several before, so I know how to do it. But every time I try it comes up with a "woops something went wrong" message. I tried using the 'help' section and spent over an hour going round in circles. Eventually just logged in on a browser and had it set up in less than 2 mins. The app had it's uses but there are issues that need to be ironed out.

I can't pay invoices with the app because of a daily limit, and it says I must use "Digital banking" which presumably means the browser. Try there and it asks for "biometric" which I must set up on the app, but the app says I can't do that. So my account is pretty much useless. The chat bot doesn't let me type messages over 255 chars. No other bank is this useless except perhaps the COOP. Swapping to another bank as soon as I can.

Overall the app seems pretty good. But... if I filter transactions between two dates I would like to see totals for the in and out columns. I thought this was basic accounting! Still waiting for this feature. Currently looking elsewhere for my banking.

What’s new

See insights next to transactions to better understand your spending habits and
manage your budget.