
Gemma Babb
Really wish this App did not have so many unnecessary Updates!!! The latest Update has caused this App to play up, now when i enter my Email Address and Password which are both correct it tells me they are wrong and won't let me log on!!! Then suddenly after several attempts it realises they are right and lets me log on!!! Never had this problem until this recent Update!!! Please just stop updating all the time as you are messing the App up!!! From a very annoyed user!!! 😡😡😡😡😡😡😡😡😡😡😡
18 people found this review helpful
Sage Global Services Ltd
September 25, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@sage.hr. Thank you.

Diane Cromack
- Flag inappropriate
- Show review history
I've been using this app for over 10 years and now I can't sign in !! it doesn't recognise my email address or password, useless! can't view my weekly pay slips or P60. Can't even change my password nothing works. Don't even get a welcome email. No one can help me with this, just going round in circles. Please help. Thanks.
Sage Global Services Ltd
October 13, 2025
Hmm, something doesn’t look quite right here. Let’s take a closer look together! Please reach out to us at support@sage.hr, and we’ll be happy to help.
In the meantime, you might find this article helpful for common login issues 👉 Login Troubleshooting Guide >>> https://support.sage.hr/en/articles/6671375-i-can-t-log-in-to-the-sage-hr-app

Angie
received the welcome email created an account. was only able to sign in once to view my payslip. Since then, I have been unable to log in to view my payslips as all I get in authenticator error. both my email address and password are not recognised tried to reset my password, expecting a link. no joy
Sage Global Services Ltd
September 9, 2025
Hmm, something doesn’t look quite right here. Let’s take a closer look together! Please reach out to us at support@sage.hr, and we’ll be happy to help. In the meantime, you might find this article helpful for common login issues 👉 Login Troubleshooting Guide [https://support.sage.hr/en/articles/6671375-i-can-t-log-in-to-the-sage-hr-app]