Shake Shack

Shake Shack

About this app

The closest you’ll come to downloading a burger and fries: the Shake Shack App!
Whenever you’re craving really good, high quality ingredients (always), getting your Shake Shack fix is easier than ever on the app—from delivery to curbside pickup, to skipping the line. Plus, enjoy sweet features like early access to new items, exclusive deals and challenges and way more.

Whether you're craving a double Shackburger, Crinkle Cuts, or one of our legendary house-made lemonades or shakes, you can get it all from the Shack app!

SHAKE SHACK APP FEATURES:

SKIP THE LINE
o Order ahead from wherever
o Choose your pickup type
o Fast reordering + save your favorites
o Customize your meal + allergy preferences
o Google Pay

$1.99 DELIVERY
o In-app delivery for just $1.99
o Track your food in real time
o Customize your drop-off preferences
o Order more than $40 and get free delivery

EXCLUSIVE TREATS
o App-only offers
o Access to exclusive challenges
o Early access to new items + collabs
o Exclusive regional + seasonal items
o First to hear about all new items

Follow us on Instagram, Twitter, and Facebook for all the latest Shake Shack news: @shakeshack

Ratings and reviews

I have to imagine Shake Shack is losing business with how bad the app is. Constantly have to log back on, re-enter an order, and try to pay multiple times. If you somehow manage to get through all that, you have to keep in mind that when you get the notification that your order is ready, it means they have only STARTED making your order. Expect to wait 5-15 minutes after getting notification for your food to actually be ready. Just a really bad experience all around.

Good app with good customization options. But I typically order the same thing every time time, and this is one of those ridiculous apps which clears your cart if you change locations. Follow up: I just ordered in a different city. I put my phone down for literally under two minutes. When I unlocked, it had cleared my cart. So I reordered. But I didn't notice it also *silently changed the location back to where I was last week*. There's $40 down the drain. :(

App previously worked fine, but the past few times it continually says "uh oh cant connect" and gives other errors about not being able to load pickup or delivery regions. Tried uninstalling and reinstalling, turning data and wifi off and on again, rebooting phone. Continues to not work. Completely unusable. update 2026: still terribly unreliable.