
Daniel Mantoanelli
The app is not good et al. I have tried to insert 5 euro and it kept showing erros...All of a sudden it appeared a balance of 10 euro (it appeared twice the credit of 5). The company does not want to refund me for the credit not used even If I'am a tourist and live abroad, not having an opportunity to use the credit in the account. Horrible custumer service. I would never use it again when go back to Italy.

Konstantina Papakonstantinou
Although they were very helpful and could "take with us" the subscription from city to city (very handy indeed), the app needs some fixing. Limited parking all over Florence I can understand. But as soon as you have rent a scooter you CANNOT see in the map the parking spots. So we went around a long ride and then felt trapped and could not stop to enjoy, because we could not park anywhere. ANYWHERE!
11 people found this review helpful

Vittorio Buffo
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When you open the app, the BIT logo startup animation takes too long with a full 5 seconds of waiting. After that, the map is shown, but it shows Rome regardless of where you are and you have to wait another 2 seconds for it to take the position. Once the right place is shown, however, the zoom is exaggerated, so you have to waste a few more seconds to zoom out. This app is really infuriating when you are in a hurry and if you want to attract people for whom time is money, you need to fix it.