Raiffeisen Smart Mobile

Raiffeisen Bank Romania

About this app

Enjoy Raiffeisen Smart Mobile - smart banking - wherever you are!

Here are some of the benefits of Raiffeisen Smart Mobile:
• You can open your account and become a client straight from your phone, 100% online.
• Intuitive interface: Easily find anything you need.
• Secure authentication and authorization: Use PIN, fingerprint, or FaceID when registering your device.
• Smart Hour - BNR exchange rates: Exchange between RON and EUR at the NBR exchange rate from Monday to Friday 10:00 - 11:00.
• Application personalization: Personalize the Dashboard using a simple "drag & drop" feature. Optionally hide the balance for your accounts or change your username.
• Instant payments: Send payments that reach the destination in 10 seconds. Available 24/7/365 for all banks enrolled in the instant payments system.
• Saving Box: Automatically save money with every card payment and earn interest. Choose how much to save for each payment.
• Smart Search: Easily find and repeat past payments.
• Control over your cards: Block, reissue, or view your card PIN with just one touch.
• Direct access to the Smart Market loyalty app: Get rewards such as cashback, discounts, vouchers, and loyalty points.
• Future payments: Schedule future payments, set up direct debit bill payments, or save them as templates.
• Access to products for your daily needs: Open current accounts, savings accounts, and term deposits with ease. Get a personal loan, Flexicredit, 100% online in about 10 minutes.
• Smart investments: Purchase Raiffeisen Asset Management unit funds if you have already signed a contract and have the required documents.
• Push notifications: Receive instant updates on money going in or out of your current accounts or payments made with your card.
• SmartToken: Safely authenticate and authorize payments, 100% online, with Raiffeisen SmartToken.
• Pay utility bills: Multiple convenient ways to pay utility bills, including quick payment, barcode scanning, direct debit, and pre-filled payment forms. Top-up your prepaid mobile plan as well!
• Update personal data: Easily update necessary data directly within the application. No phone calls or bank visits required!

These are just some of the benefits offered by Raiffeisen Smart Mobile! Make sure to always have the latest app version installed from the app store to enjoy all the continuously added new features.

Ratings and reviews

I gave 2 stars because the app has many features but version 4.62.0.49 is so slow compared to previous versions that it makes me transfer everything to the competition. Nothing changed (the same phone) but the app is annoyingly slow. BT app for example has more features (token included), is way faster and their banking offers are more favourable. I will still be with Raiffeisen because this is where my company feeds the wages and pays for all the fees but that's all.

Starting from 19th of September I try to logon into the app from a Samsung Galaxy Flip 7 with Android 16, but every time I start the process, the app is freezing and can not finish the enrollment. The support team from Romanian branch seems to be complete overwhelmed by the situation, because they call me every 2 days and ask me if it's working. I really start to think they don't do anything to solve the problem. Any other Raiffeisen support teams across the world,can you help the Romanian team?

They blocked my access to app during holiday due to "security concerns" for trying to transfer out a larger amount, gave me contradictory info that I can solve the issue only by phisically presenting myself in an local agency upon return(while all my money were sitting intrest free blocked on my current account), just to be told at return in the agency that I can unlock it only by calling them to the same number that "helped" me by blocking it in the first phase. Very,very poor customer service.

What’s new

We fixed a few things to make your Smart Mobile experience better.