ALL.com - Hotel booking

4.2
99.2K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Experience ease and convenience when it comes to booking accommodation with the Accor ALL App. Featuring an extensive range of hotels, resorts and apartments from budget to luxury hotels choose from over 40+ diverse accommodation brands, catering to every budget and preference. You'll find hotel brands including Mantra, Peppers, Art Series, Novotel, Mercure, The Sebel, Pullman, Sofitel, ibis, Handwritten and many more. With the Accor ALL app, save your payment details to book furture trips even faster. Your next hotel booking is just a few taps away.

As a member of ALL, you'll enjoy exclusive benefits, including discounted hotels with Members' Rate. You can even take advantage of dining perks during your stay, earning Reward points as a member of ALL, whenever you dine at an eligible restaurant. Simply charge your bill to your room when staying at the hotel, or link your VISA or Mastercard in the Accor ALL app and pay with that linked card. Additionally, if you're a Qantas Frequent Flyer, you can easily grow your rewards by linking your ALL account with your Qantas Frequent Flyer account and get rewarded at every point of your journey. Not only will you earn frequent flyer points when you stay at an Accor hotel, but you'll also accumulate ALL points when you take to the skies. It's a seamless way to maximise your rewards whether you're travelling or enjoying a comfortable stay.

Explore the vibrant cities of Australia, from Sydney to Melbourne, Brisbane to Perth, and discover a diverse selection of hotels, resorts, and apartments, all at your fingertips. And if your travels take you abroad, you can find travel accommodation near iconic global landmarks in Europe, explore dreamy destinations in South Asia, or immerse yourself in the bustling cities of the Middle East, all available at the best prices. Whether you're in need of a last mintue hotel tonight, planning an extended stay with friends, or seeking accommodation for your next family adventure, our travel app has you covered, allowing you to compare hotels and travel with ease.

With over 5,000 hotels worldwide, spanning the globe, your hotel search has never been easier. Tailor your travel and filter by favourite hotel brand, luxury, family-friendly comfort, or budget options. You can also refine your search by star rating, hotel services, Tripadvisor and ALL guest reviews, or even select your preferred hotel via map view.

The Accor ALL App is your passport to a world of rewards, offering access to thousands of unique activities in more than 50 cities across the globe. Whether you want to earn or redeem your Reward points, you can effortlessly book a wide range of activities directly through the app.

Download the app today and enjoy rewards, access exclusive hotel deals, enjoy unique benefits, and easily retrieve your digital ALL membership card and hotel booking history. With discounted hotels featuring the ALL Members' Rate, your journey starts here with the Accor ALL App. Embrace the world of travel and be rewarded like never before.

Your journey begins right here with this travel app.

Not a Member of ALL, join today and get rewards for everyday activities as well as special events, that can be used on future holidays, experiences and more.

The Accor ALL App lets you enjoy more at over 40 brands including Raffles, Orient Express, Faena, Banyan Tree, Sofitel Legend, Fairmont, Emblems Collection, Sofitel, Mgallery, Rixos, onefinestay, Mantis, Art Series, Pullman, Swissotel, Angana, Movenpick, Grand Mercure, Peppers, The Sebel, Aparthotel Adagio Premium, Thalassa, Handwritten Collection, Mantra, Novotel, Mercure Hotels, Aparthotel Adagio Original, Breakfree, ibis, ibis styles, Aparthotel Adagio Access, greet, ibis budget, hotelf1, 25h twenty five hours hotels, Delano, Hyde, Jo&Joe, Mana Shelter, Mondrian, Morgans Originals, SLS, SO/, The Hoxton and Tribe.
Updated on
11 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
95.1K reviews
Eric Andrade
16 October 2024
2 items: 1. The "enter feedback" link doesn't work. Unable to submit feedback for item 2 of this comment 2. The app and the corresponding emails do not make it clear about "paid" vs "needs to pay". One of my reservation emails stated "amount pending for debt: IDR###.###" while at the same time it says "amount to pay at hotel 0.00" meanwhile in the app my reservation page claims I paid already; I still ended up paying at the hotel.
1 person found this review helpful
Did you find this helpful?
Accor All
17 October 2024
Hello, Thank you for bringing this issue to our attention. I invite you to contact us by email (at App.ALL@accor.com) and include your loyalty card number, screenshots, and the description of the problem encountered. We will be able to provide a more specific answer that I hope will be helpful. Best, Cyrielle, o.b.o The Accor ALL App team
Maggie L
4 March 2022
Like other reviewers, I did not have a problem booking hotels using this app until this year. So far I have spent on average one hour on each booking. Everything is fine until I enter my Visa or Mastercard information. Then I get a message saying details are not correct. I have always used the same card, and it works for Marriott :) maybe that's a sign to keep my titanium status with Marriott instead of accruing with Accor. I suspect there may be an issue with the Authorize with Visa step.
48 people found this review helpful
Did you find this helpful?
Accor All
4 March 2022
Hello, Thank you for taking the time to bring this issue to our attention. I invite you to contact us by email (at App.ALL@accor.com) with your email address (id of your account), the hotel you wanted to book and if possible the date you tried to book. We will be able to provide a more specific answer. Coralie, o.b.o The Accor ALL App team
Andrei - Paul CORESCU
17 October 2024
Impossible to reset my password via the app or the website. I tried many times yesterday and today and I get a red square error message about some technical issue. I'm not going to spend time filling in the complaint form which is too long, has too many fields to fill in. I'm very disappointed at not being able to use my account. Response to the app team's comment: I wrote today 2 emails to you. Obviously, I can't know my client number since I cannot reset my password to enter my accor account.
Did you find this helpful?
Accor All
17 October 2024
Hello, Thank you for bringing this issue to our attention. I invite you to contact us by email (at App.ALL@accor.com) and include your loyalty card number, screenshots, and the description of the problem encountered. We will be able to provide a more specific answer that I hope will be helpful. Best, Cyrielle, o.b.o The Accor ALL App team

What's new


Thanks to your feedback, the ALL.com app evolves with the features you were waiting for.
In the latest update:
Instantly view your search results on a map or in a list to find your ideal hotel in the blink of an eye.