A Google user
Its sad that you delete the gomart because its really helpfull with cheap price delivery fee while goshop costs so much plus we have to make sure to know the actual price before buy something through the goshop. The new feature which can 'pay later' is good, would be better if that 'pay later' stuff added to another feature like goride too(: i honestly dont have issue with the app, it works good on my phone
3 people found this review helpful
Chew May Ling Celine
Gojek Transport always booked and after waiting for 8-12 mins driver cancelled booking. Many times. It it very annoying. It is not only me that encounter such booking cancellation. My surroundings friends face the same problem. It is the worst platform. System always down. Couldn't track again the page for car.
6 people found this review helpful
PT. GoTo Gojek Tokopedia Tbk
20 October 2024
Hi Celine, we're sorry for the inconvenience. Rest assured your report will be a valuable insight for us in improving our service. Then regarding these problems, please visit the 'Help' menu in your Gojek app. We hope this information helps you. ^Miko
zhafira
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the price keeps increasing. i've been using this app and one other app at the very same time, the other one's price doesn't change, and this one does. AND, i recently subscribed thinking it would change anything, just to find out that the price gets HIGHER. how is that possible right? with the very same range. it said that it'd give you a 8k off or whatever. i only got 1,5k off and it's still more expensive than the other one i know. if this stays the same i'm dropping this app forever.
106 people found this review helpful
PT. GoTo Gojek Tokopedia Tbk
10 September 2024
Hi Zhafira, we apologize for any inconvenience caused. At Gojek, we're committed to delivering top-notch service while keeping prices affordable for everyone. Your comfort and satisfaction using Gojek services are our utmost priority. If you have other concerns, please visit the Help page. ^Miko