Sandra Cellucci
The app is very easy to use and the customer service people are very helpful. For anyone who might be using one account on multiple phones I do suggest going into settings and changing the storage to the cloud rather than device. But if your ticket gets locked to a device the customer service people will fix it for you and they're super nice.
3 people found this review helpful
Bytemark, Inc.
February 26, 2024
We're always working hard to improve the app. Thanks for your download and feedback.
Noctis Algarin
Not only has this been the most atrocious app that I've ever used (ungodly slow, constant crashes, etc), it literally just stole my money. I paid for a weekly pass, it came out of my bank account, but the app claims that I have no active passes. I cannot WAIT to get my car fixed. Will never use this POS again, and will be contacting Dart directly about getting my money back.
28 people found this review helpful
Bytemark, Inc.
February 1, 2022
Hello , Sorry for the inconvenience caused while using our app . Please reach us out on cs@bytemark.co for further investigation
William Chambers
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The dart app I use every day. I am having major issues with it. It is so slow constantly lagging and at most it does it's job 1 out of five times. I have been using a bundle buy and got 20 one-way passes for 26$ half of my passes time out because of the app randomly closing. This is my means of traveling to work school ect. I'm out over 86$ in unused far for simply trying to keep up with the times. No one carries cash and using a app makes sense but not one this horrible. Please help
4 people found this review helpful
Bytemark, Inc.
December 22, 2023
Hey, thanks for writing a review. Sometimes, the app may be slow but such instances are rare. If it happens too often, please let us know at DOT_DTC_DartPass@state.de.us. We'll have things investigated.