App stopped allowing me to purchase tickets twice now. Credit card expiration date is wrong. Tried to set in app and through website. Second time it stopped working because the merchant code was changed without notice. 2 failures within a 3 month period.
App is garbage! Feels like an app from ten years back. Super slow, constant crashes, cannot view schedules between pier 11 and weehawken, never confident that the ticket will appear on my bought tickets list. The developers should be ashamed of such a shoddy job. I highly recommend anyone considering this app to stick to buying physical tickets.
Schedules are inaccurate (for the Astoria at least) by... a lot. Pretty unhelpful when trying to schedule connections.
Works well only thing that a tiny bit inconvenient is the number of steps u habe to go through to open your monthly. The NJT app bring up ur monthly by default as soon as the app is open. It's something NYWW should copy.
I just changed phone and there is no way to transfer tickets from one phone to the new one. And no response from customer service
Doesn't work trying to buy from Brookfield Place to Hoboken South. Brookfield isn't even listed. Worst app ever. Please fix!
Bug fixes and performance improvements.