So much better than nothing If you are not happy with the e-ticket system or the bus locator, either don't use them or take the bus. Doing so makes a lot more sense than complaining about an app that, while not perfect, is still better than no app at all.
Works well A little confusing on how to activate tickets. But once you get that it's pretty easy. Would like to see it possible to buys tickets in fewer steps. Also would like to see the purchase and schedule integrated more. As in im buying a ticket. The next boats from that location are at these times. Also If I have tickets show me times for those routes. good app though, effective. A new thing is I'm never sure if the schedules are up to date. They seem to skip scheduled trips petty regularly. App or service??
5-star ferry service, 3-star app = 4 Stars Love the ferry service--use it year-round and have found it consistently safe, reliable and a pleasure to ride. I concur with all the complaints about the app--too slow to load, too many steps to activate tix, too frequently unable to access tix, causing me to miss the boat. I've been using the app for 3+ years--it should be better by now. It won't stop me using the ferries, but I look forward to improvements in the app.
Don't depend on this app I love riding the ferry, I ride it everyday to work. Occasionally the app takes it's time loading. Ferry workers have left me at the dock refusing to let me board despite my previously purchased ticket and receipt because the app is spinning trying to load my ticket (even though I ride every day). More dependable app and better ferry worker training would be good.
Helpful. Use it daily. I have yet to figure out where the busses to the ferry pick people up. Can't locate the bus stops.
Not working do not upgrade It gets the job done. I do think the user interface can be improved for a better flow but that's just being nitpicky.
-Updated Security features