3.2
865 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Incredible value mobile plans from $25/month, no lock-in contracts and one tree planted for every month you're with us. felix - Mobile that's not all talk.

Join the felix community and help us reach our goal to plant 5,000,000 trees by July 2026! We partner with One Tree Planted with the mission to make a positive impact around the world, one tree at a time. We're also powered by 100% renewable electricity and proudly certified carbon neutral.

Download the felix mobile app to:

- Sign up and choose your preferred plan
- Activate with an eSIM to switch in minutes
- If needed, order a physical SIM card with free express delivery
- Track your data usage
- Add International Roaming or Unlimited International Standard Calls & Texts
- Get local support through live chat
- Check how many trees you've planted and watch your forest grow
- Put excess data to good use by donating data to plant an extra tree
- Share your referral code with friends and get some credit in your felix wallet when they activate their SIM
- Upgrade or downgrade your plan
- Purchase an extra data pack
- Pause or cancel your plan

More at felixmobile.com.au
Terms and conditions apply.
Updated on
16 Mar 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity and App info and performance
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
835 reviews
Pea Gee
2 April 2025
So I've been using felix for roughly 4yrs now. The issues that I had in the beginning that they said would be fixed/addressed immediately, are still happening. I live in a major town and the service is dismal at best. Rn, I'm outside in the middle of town and my data isn't working at all. Have had to connect to the woolies wifi. The app is possibly THE WORST app I've ever used. Takes 1 minute just to open and you can't access customer support bcoz no data..like..dumbest concept. Staff are rude.
4 people found this review helpful
Did you find this helpful?
Vodafone Hutchison Australia Pty Ltd
2 July 2023
So sorry to hear that, Peta. We'd love to look into this again for you to check out what's happening there, as that definitely doesn't sound like the norm. Feel free to reach out via the app or our website at any time, we're online and ready to help every day. - Emalie, felix Care team
Shannon Ingram
5 April 2025
Unable to even verify my email address. I click the link in the verification email and it links to a 404 error page. Messaged support during operating hours but no one answered and it said it would send an email instead. A full day later and no communication despite them supposedly working today. Can not recommend this faulty app or Felix to anyone despite the nice price.
Did you find this helpful?
Vodafone Hutchison Australia Pty Ltd
10 April 2025
Hi Shannon, if you still need some help verifying your email, please send us another chat and mention your review. We'll be with you as soon as we can. - Larissa, team felix
Josh W
11 April 2025
not only does Felix have absolutely INCREDIBLE coverage compared to my old carrier who used Telstra, their mobile app is absolutely amazing to use, it's very clean and fast, my old carrier didn't even have a mobile app! I have absolutely no regrets switching to Felix and will be staying with them
Did you find this helpful?
Vodafone Hutchison Australia Pty Ltd
11 April 2025
Thanks for the 5 stars, Josh. We're so glad to hear you're loving felix! - Larissa, team felix

What's new

The latest felix app update is here! Thanks to our community's feedback, we've made a few changes to the way you can join felix and manage your account.

Have an idea of something you'd like to see in the felix app? We'd love to hear from you! Send us a message on live chat.

Team felix

App support

About the developer
TPG TELECOM LIMITED
reza.moeini@tpgtelecom.com.au
L 27 Twr 2 International Towers Sydney 200 Barangaroo Ave Barangaroo NSW 2000 Australia
+61 410 682 085

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