![](https://play-lh.googleusercontent.com/a-/ALV-UjW-JhsMjmX8w3ZMWBfB-1T4hdGxc7kTA5K1NhkK5ZWV_COZVyc=s32)
Richard Krueger
Dreadful. The scan to pay toggle turns on when it wants to, screwing up payment methods. Promotions disappear after getting emails for it (case in point, the apple pie for 3/14 was there that morning, but gone that afternoon from the app). Navigation is dreadful and often minimizes the app instead of navigating the app. The Rewards are lump sum rather than choice based increments. On a personal note, I loathe the GUI, and in every way, preferred the old version.
5 people found this review helpful
Smoothie King Franchises, Inc.
12 June 2024
We’d like to look into this issue for you. Can you please send us a note at guestfeedback@smoothieking.com so that we can follow up?
![](https://play-lh.googleusercontent.com/a/ACg8ocIFMS5rKAs-o-BVir4NJVdTjRgE7iVbV4W0zL99v-pKmvi0JTNi=s32-mo)
christopher anderson
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Updated: While for the most part it seems my experience has been the opposite of others concerning the old app and this one, it seems that orders don't always make it to the store. I really like some UI changes and find other organizational choices off putting /more tedious than necessary and because of this I don't use them. I spend as little time in the app as possible.
3 people found this review helpful
Smoothie King Franchises, Inc.
12 June 2024
We’d like to look into this issue for you. Can you please send us a note at guestfeedback@smoothieking.com so that we can follow up?
![](https://play-lh.googleusercontent.com/a-/ALV-UjWhRWBf2jGCeWJwuedDpba4sAxGsMep356SquoF033rM76fnYgE=s32)
Jacob Watson
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The old smoothie King app was great. This new one has been a terrible experience comparatively. You can't search for specific smoothies, instead you have to look through all of the sections to find what you are looking for. The app is letting me order from stores that aren't even open. And the customer services options are hard to find and very limited. For instance I can't cancel my order even though the store is closed. hoping they bring back some of the old features and I can be reimbursed.
32 people found this review helpful