CBD - Instant digital banking

Commercial Bank of Dubai

About this app

Manage your banking wherever you are with the No. 1 Bank in the UAE. Sign up in minutes with just your Emirates ID and get a Current Account, Credit Card, Quick Loan, Mortgage Pre-Approval and more in the App.

THE HIGHEST-RATED BANKING APP IN THE UAE
· Award-winning Current Account
· Instantly activated Credit Cards
· Instant loan approvals
· Fast Money Transfers worldwide, including instant transfers to Bangladesh, India, Pakistan and the Philippines
· Two free Money Transfers every month
· Automated Bill Payments
· Instantly activated Foreign Currency and Savings Accounts
· Buy and sell gold 24-7 with the Gold Current Account
· Take full contol of your spending in real-time, set limits and manage banking services in the App
· Over 1,000 offers and discounts in the App

BANK WITH CONFIDENCE
Commercial Bank of Dubai (CBD) is a leading banking and financial services institution in the UAE with over 50 years of experience. In 2022, CBD was recognised as the No. 1 Bank in the UAE by Forbes.

AWARDS
· No. 1 Bank in the UAE - Forbes World’s Best Banks 2022 Report
· Best Technological Innovation in Financial Services – Seamless Awards 2022
· Outstanding Supply Chain Finance Solution – Middle East & Africa Innovation Awards 2022
· Best Commercial Bank & Best Digital Transformation Implementation – MEA Finance Awards 2021
· Finfluencer of the Year and Excellence in Innovation – Finnovex Awards 2021
· Employee Engagement Champion – LinkedIn Talent Awards MENA 2021

Ratings and reviews

The application is good, but customer service is the worst I've ever experienced. I have written an email to the Custer care and collection department three times about missing transactions on my credit card, and each time I did so, I did not even receive an acknowledgment email or reply. I have also spent a lot of time on long phone calls with no answer, and after a long wait, I chose to request a callback, but they never did.

I want give to give a zero rating, but unfortunately, the option is not there. Very, very, very worst in customer service, keeping the customer in hold for almost 25 minutes literally wasting time and money for the customers. Never ever received the call back from customer care after selecting the option. I'm trying to reach customer care regarding yes reward points for 2 months. But every time, i called customer care, only holding the line for 25 to 30 minutes. Worst bank interms of credit card

Worst experience ever, due to this application error they give my credit limit of just 1500. And agent said this is because of the error in there mobile application they will make it ready in 2 days, but now it's nearly a month no response from the bank. Very worst experience.

What's new

Minor enhancements to your digital banking experience.