Citi Bike

Lyft, Inc.

About this app

The official app for Citi Bike, NYC’s bike share system.

Citi Bike consists of a fleet of specially designed, sturdy and durable bikes that are locked into a network of docking stations throughout the city. Our bikes can be unlocked from one station and returned to any other station in the system, making them ideal for one-way trips. Bike share is a greener, healthier way to get around — whether you’re commuting, running errands, meeting friends, or exploring in a new city.
The Citi Bike app gives you access to thousands of bikes in your area — unlock and pay directly from the app and get going.

The Citi Bike app also shows upcoming public transit departures, including MTA subway trains, shuttles, local, limited, & express buses, LIRR commuter rail trains, Metro-North commuter rail trains, PATH rapid transit trains, Bee-Line local & express buses, NYC Ferries, the Staten Island Ferry, the AirTrain JFK, the AirTrain Newark, the Roosevelt Island Tramway, and NJT commuter rail trains, light rail trains, & buses.

Within the app, you can purchase the following Citi Bike passes:
Single ride
Access pass
Membership

Happy riding!

Ratings and reviews

I appreciate the interface and customer support, my main issue is that I am unable to report specifics about bike issues when I press the "repair" button on the dock. The in-app experience provides a window to write about it briefly before glitching, leaving me with generic feedback responses like customer satisfaction, bike availability, etc. I used to be able to do this and it doesn't work anymore.

CANNOT ROTATE THE MAP. Most of docking stations in east Harlem are broken for last 2 years and Citi bike does not fix them at all. Whereas very high importance is given to mid town where there are so many subway trains already. Also ... The app is pretty annoying when you dock the bike. You have to dismiss the feedback screen etc everytime you dock. Also you Cannot rotate the map.

The app has gotten better recently, I'm bumping up my rating one star. There are still problems for users with location turned off: 1. the City Explorer map starts you at latitude/longitude 0/0 in the middle of the ocean. 2. Whenever you exit the profile or the end of ride dialog, the main map always resets to midtown Manhattan. It would be better, when location is off, to reset back to the last station used, which has a higher chance of being useful.

What's new

Our newest ebikes just hit the streets for Citi Bike and Lyft Pink members. With more battery life and pedal power, it's our smoothest ride ever. Not a member yet? Claim your free 15-day membership trial!