BIXI

Lyft, Inc.

About this app

Official mobile application for Montreal metropolitan area’s bike share system.

It allows users to purchase one-way passes and memberships and to rent a bike. A map of the stations shows, in real time, the number of bikes and docking points available at each station so you can plan your routes. Access your personal space to learn more about your trips and usage statistics.

Ratings and reviews

It's difficult to find the money part - past & present. Sometimes there are charges in the invoices that are questionable. The invoices should be less "business" and more user-friendly. It's almost as if they're hiding something. I've heard negative things from other people as well - questionable charges. The app is a little difficult to navigate compared to other apps - trying to find things or accomplish something. The service itself is great - all good. Docking instructions: "lift up more".

Signed up, errored out many times before I could actually pay for a membership so I couldn't ride for a while, then I finally got it and when I decided to cancel that membership, it wouldn't let me do it on the app. I had to use the website. Maybe some people would see this as a small thing, but this is dark UX design. it was a clear choice on the side of the developers to keep retention up.

Impossible to use this app. My husband and I both tried to sign up. Once from the street and once from apt using wifi. Get all the way to the end there is a sign up error in creating the account. The error repeats even when we go back to the beginning and have confirmed multiple times that all information is correct. Android. See other Android users having issues.