![](https://play-lh.googleusercontent.com/a/ACg8ocLEMs0_jT52PrmYqdRfO2YZlNutscVnKyn3DjXuBDPYKrmSQw=s32-mo)
Kevin Hansher
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Update 6/3: Regarding the message from the developer below, I have sent an email to that address twice with absolutely no response. First message a couple of weeks ago and another last week. Very frustrated! After entering username/password, it appears to start to do something, but never leaves that screen. Have logged in fine with laptop/browser interface. And with all of the reviews indicating either login or stability issues when trying to use app, it is definitely a problem with the app.
109 people found this review helpful
Solutran, Inc.
3 June 2024
Hi Kevin, thanks for reaching out. If you are still unable to login, please send us an email at support@healthybenefitsplus.com so we can answer any questions and help you through the login process. Thank you, Landon.
![](https://play-lh.googleusercontent.com/a-/ALV-UjUn0G0mcf2NMUfnyJUa8E7EbEQYZxlYz00H4GlfullokXOH46ls=s32)
Angie Bell
I spend so much time scanning items in the store to verify they are covered. I recently had to have about 5 or 6 items removed because the scanner was inaccurate. What's the point of having the scanner if it's wrong? Online shopping is worse because you have to go all the way to checkout to see if each item is covered. I can't find a catalogue, PDF, or Google list. I literally chose this insurance because I thought this would be a help to me. I get so frustrated. Please update/fix the app.
130 people found this review helpful
Solutran, Inc.
25 June 2024
Hi Angie, thank you for your feedback. I would be happy to answer any questions about product eligibility. You can email us at support@healthybenefitsplus.com. Thank you, Nicole.
![](https://play-lh.googleusercontent.com/a/ACg8ocL3zHBk6VpMxlH_pAzRkC5zlP3mst4BrfV_hiG27xQ9s3Dc2g=s32-mo)
Dave b
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Prices are not shown in app unless you open each one. App will show out of stock when you can order it on a PC. After the sub total the total goes up with no explanation. Tax is added as expected but it says shipping is free and a mystery charge must have been added but not itemized. Now you are 12 cents over, even if you get a cheaper or more expensive choice and there us no way to add your own payment to it. Maddening enough to switch advantage plans
63 people found this review helpful