Sugargoo

3.8
181 reviews
50K+
Downloads
Content rating
Everyone
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About this app

【About SUGARGOO】
SUGARGOO is a one-stop China product guide and international shipping platform, providing global users with free purchasing, inspection, and storage services. Meanwhile, we offer over 1,000 international logistics routes with different timeframes and prices, making it truly fast, efficient, and cost-effective for users to experience the charm of ""Made in China"" up close!

【Convenient Online Shopping】
SUGARGOO APP offers rich features and services, including product search, personalized recommendations, real-time synchronization of product information, professional purchasing services, and shipping cost estimation, all dedicated to providing you with a more convenient and comfortable shopping experience! We support purchasing from various Chinese e-commerce platforms such as Taobao, Tmall, JD, Weidian, 1688, Xianyu, and Yupoo, etc.

【Global Shipping】
SUGARGOO provides multiple international shipping routes to meet your shipping needs. Our logistics services cover multiple countries and regions, including the United States, the United Kingdom, Canada, Australia, France, and the European Union, etc. We ensure that your shipping is safe, cost-effective, and convenient!

【Member Benefits】
Register as a SUGARGOO member and receive an 800 yuan new user shipping gift package. You will have the opportunity to participate in regular activities and receive exquisite gifts, points exchange coupons, and free parcel services.

【Customer Service】
SUGARGOO has a professional purchasing team, customer service team, warehousing team, and international logistics team to provide you with a one-stop, full-process service, Your persistence is worth!

From China to global
Website: SUGARGOO.COM
Email: cs@sugargoo.com
Updated on
24 Sept 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
179 reviews
GYF K
8 August 2024
Terrible company. They are refusing to ship products for you even if they're generic or unbranded. I've had multiple packages get returned to the seller by them without my consent or notification, and the original tracking only shows as successfully delivered. Maybe their emplpyees stole my packages? Their customer service has refused to help and only gives generic responses. The sellers refuse to refund unless there's proof of a returned package, so I've paid for products I'll never receive.
2 people found this review helpful
Did you find this helpful?
sugargoo
9 August 2024
We apologize that our customer support was unable to provide the assistance you needed. Please feel free to reach out to u/sugargooM on Reddit, and we will do our best to help you. Other than this, we will figure out the reason behind and further enhance our customer service.
F W
19 June 2024
Easy enough to use, service is fast in most aspects, just wish more currencies are available for payment such as GBP. Special requests such as QC photo inside original packaging or not are not always heeded either.
Did you find this helpful?
sugargoo
20 June 2024
Thanks a lot for the comment. It's great to know that you are kind of happy with our service. We will forward your suggestions to the management team ASAP. Currently we may have to open the original package to avoid risky products. And this is for the safety of all the goods in our warehouse. Thanks a lot for your understanding
Dieunaef Frazile
18 June 2024
When you click on pictures to view them full screen, you CANNOT press back. The picture is locked in the screen with no way out of it except closing the app.
Did you find this helpful?
sugargoo
19 June 2024
Thanks a lot for bringing this to our attention. Let me forward this to the team and we will later push to get it resolved. Currently you can press the image itself to the previous page. Sorry for the inconvenience.

What's new

1. Optimize the product search experience
2. Fix some bugs

App support

About the developer
深圳小糖人科技有限公司
xu@sugargoo.com
中国 广东省深圳市 龙岗区南湾街道下李朗社区下李南路73号东久创新科技园二期7栋B1102 邮政编码: 518000
+86 137 2345 4508

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