
Sharon Bender
I have been attempting to remove an outdated payment card for replenishment for the past three days, and I consistently receive the message, "It looks like the service is temporarily unavailable. Please try again." I have contacted customer service, who created a ticket and recom mended reinstalling the application. Despite following these instructions, I am still unable to delete the old card.

Danielle
This app will allow you to select a parking spot, pay for it, and then the city tickets you for being in a spot that they collected parking fees for. After that, I requested my account be closed and the funds on file be refunded: that was nearly 5 months ago. Customer service says "oh we're working on refunds and there's no ETA" - there is absolutely no point to using the app. Once they have your money, it's gone.
6 people found this review helpful

Andy Enkeboll
Downloaded to pay for parking the same day. Was able to create an account (though verifying a phone number shouldn't be necessary for something like this and feels invasive). App wouldn't let me add a credit card. I didn't get an error, it just took me to an empty screen with no text or buttons. Cool. We tried on my partner's phone, exact same behavior (also Android). I tried to call ParkNYC and was kept on hold for 15 minutes before I hung up, I had somewhere to be. Bad app.
18 people found this review helpful