First Bus

FIRSTBUS

About this app

Plan a journey, buy a great value mobile ticket (mTicket) or find where your bus is with live bus times – you can do all this and more with the First Bus App, making bus travel even easier.

PLAN YOUR JOURNEY
With our door to door route planner you can check your quickest route to work or plan a new adventure and help you to get around at the weekend. Just enter a destination to view your route options and we’ll show you which of our bus services can get you there with step-by-step instructions.

CHECK LIVE BUS TIMES
The First Bus App is the best way to get live bus times and route information. You can save your favourite stops, routes and locations and revisit recently searched journeys. The map shows the bus stops nearby where you can see live updates to check where and when your bus is coming letting you head to your bus stop just before your bus is due.

BUY YOUR MOBILE TICKET (MTICKET)
You can buy your great value bus ticket on the First Bus App before you travel so with mTickets there’s no need to carry cash or worry about having the right change. Some of our tickets are cheaper on the app so get it downloaded for our best bus ticket prices. Payments are secure and there’s a handy ‘buy again’ button with one-tap checkout making repeat purchases even quicker and easier to do.

The app also features:
• Tickets for Heathrow RailAir, Buses of Somerset and First Kernow.
• Payments via Visa, Mastercard, PayPal, Google Pay and Apple Pay.
• The ability to gift tickets to a child or young person.

Ratings and reviews

Terrible unintuitive user interface. The journey planner is difficult to use and the results are not particularly clear. Location search for the deperture stop is actually your home address, and then the planner doesn't allow you to enter destination? Needs to be totally rethought - make it simple, give us a departure stop option and then destination stop option.

From my experience so far, the First Bus app offers little more than what Google Maps can already do in terms of journey planning. The biggest issue I have is the lack of a "cancelled or significantly delayed" section. Multiple times have I got to the bus stop for my bus to just not show up, despite being told by the app it would.

The app is not reliable. The GPS tracker position and the arrival time doesn't always marry up. The bus due time goes down (as you'd expect) but then it might start going up. If it goes to bus due now and the bus still doesn't arrive, the due time goes to the time of the next bus. It just doesn't work properly and has caused me to miss my bus a few times. Bad information is worse than no information!!!

What's new

• Bugs fixes and performance improvements