Brittany Caviness
Repeated issues logging in. Usually on the weekends, which is really the only time I 'need' the app. Honestly, this is destroying my trust in my bank. If they can't run a simple app, I'm not sure I trust their security. The last time I had issues, I had to dump the app entirely and reinstall. Now I just have to wait til the next week or whenever it stops blocking me. Seriously, get it together!
21 people found this review helpful
Brittany, we're sorry to hear you've been having issues when trying to access the app. In order to provide further technical support, please call us at 800-642-0014, and our Specialists will be happy to help.
Travis Neidel
One of the most poorly optimized apps I've ever dealt with, constantly gives error messages and failures, every time you open the app it crashes in the background until you need to force close the app, half the time the login won't even work, other times you can input all of the steps to e-deposit a check and it'll just fail to deposit, give you an error message and be done with it. absolute joke of an app, terrible optimization, who wants a banking app that doesn't work when you want it to?
3 people found this review helpful
Travis, we're sorry to hear that you're having issues with the app. We would recommend uninstalling and reinstalling it, restarting your device, and calling us at 800-642-0014 for further technical support if these steps do not resolve your issues.
Emma Lockard
overall app is good. My only complaint is that I can't transfer funds from my business checking to my LLC checking account. And currently it's also unavailable online when I log into my accounts via a desktop. I can do a transfer by calling the bank, and they don't always answer. It would be great if the app allowed transfers, especially considering it's unavailable online and bank didn't answer my call.
2 people found this review helpful
Emma, we appreciate you taking the time to bring your concerns to our attention, and you may rest assured they have been shared appropriately. If you have any other questions or concerns, you can always call us at 800-642-0014, and our Specialists will be happy to help.