Freshsales

Freshworks Inc

About this app

Shorten your sales cycle and grow your business with Freshsales CRM. In a mobile-first world, empower your sales force with the CRM capabilities on their smartphone with the Freshsales mobile app.

Connect with prospects, record and access their information on the go, and close more deals with the Freshsales mobile app. Deliver exceptional customer experiences from anywhere with all the data at your fingertips.

Schedule follow-up activities and update details as you walk into your next meeting.

Access data even when offline: With the unique offline mode, you stay up-to-date on your customer's information even while working offline - never let poor connectivity issues keep you from engaging with your customers.

With key metrics on your mobile app, stay abreast of the latest contacts assigned to you. Use filters to narrow the right contacts and ensure they do not slip through. Pay attention to the warmest deals and change the stages as and when the deal progresses to the next stage. Send emails or make calls at the right time, engage contextually and shorten your sales cycle.

Capture every detail from your interaction – a requirement, a rough estimate, or compliance information– to ensure nothing is left out when you return for a second meeting. Scan and upload documents using the phone camera. Jot down every detail even as your meeting is in progress by adding notes in your mobile CRM.

Users from Freshsales, Freshsales Classic, and Freshsales Suite on the web can use this mobile app.

Freshsales
With Freshsales, you can combine the power of sales force automation, chat, and telephony in one smart and comprehensive solution.

About Freshworks
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. More than 50,000 companies use Freshworks’ SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

Reach us at [e-mail] for queries and suggestions.

Ratings and reviews

I miss the old freshsales. This app is helpful for managing contacts and deals while I'm on the go, but I have the Freshsales suite and the app doesn't let me manage my marketing. So, it's only 50% useful to me. For marketing and analytics, I have to use the desktop version. Speaking of analytics. I miss being able to filter and export raw data and create my own reports. I don't want widgets. I'm having to recreate data by hand these days and that's absolutely counter productive.

Update (2024): The app still does not provide an easy way to find recent conversations when opening a customer record (you have to tap multiple times). Still no unified place to see an email list. Update (fall 2023): you still don't have a simple place to check and reply to emails. You have to tab at least 5 times to get to conversations. Original: Key feature missing: A single place to check emails. You have to go to each individual user, multiple taps to get to the last email.

Frustrating and time consuming. I could have manually typed in all 240 contacts and their information faster than uploading an Excel file. Just when you think you have it perfect, only two contacts upload and the rest are ridiculous errors. I see the potential but not worth my time.

What's new

Bug fixes: Freshsales has fewer bugs now :)