MyLebara

Lebara Media Services Limited

About this app

Welcome to MyLebara!

Manage your account anytime, anywhere.

• Top up using a credit or debit card or PayPal.
• Check your balance and allowance.
• View your recent activity.
• Get online support.

The MyLebara app is free, but data charges may apply. It is available in France, the UK, Germany, Denmark, Netherlands, and Spain.

Don't have a Lebara SIM card? Order a SIM at lebara.com to enjoy:
• Great deals on mobile bundles
• The Orange network quality
• Free SIM card

Ratings and reviews

Superb App I recently got a great uSwitch deal, 5GB of data per month unlimited calls and texts, also 100 free international minutes. £1.48 per month for first 3 months, then £4.99 after. I also moved my existing number over, and this app has been excellent in managing the account. When I moved over the number it automatically updated on the app, also showing remaining data usage, and confirming the the reduced payments for the first 3 months but will revert to the higher rate afterwards.

This app logged you out, cancelled your password and dissociated your number without your consent after update. Unable to login again and difficult to look for help link to send email for help but NO customer service at all without any response nor follow up after waiting 1 week. I have to solve the problems myself by re-register everything again. So irresponsible !!

I've been a customer since 2021 and had been very happy with the service. Since a recent update, there is no way to contact customer services through the app. A second issue is that I can no longer turn off the auto-renewal for the monthly contract. I only use my SIM for the months that I need it. These two issues mean that I will have to end my contact if they cannot be resolved. I emailed customer care last week, but after answering their questions they didn't reply.

What's new

We're always making improvements to our app.
In our latest update, we've introduced some bug fixes to improve performance.