My Orange Romania

4.2
238K reviews
5M+
Downloads
Content rating
Everyone
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About this app

The My Orange application is dedicated to Orange customers and customers of fixed and fixed-mobile services of OROC (Orange Romania Communications).

All the details you need related to consumption, bill, subscriptions and extra options are now in one mobile application.

The My Orange app allows you to:
• view the available benefits and options available in your account
• manage your active services in your account
• modify your subscription or options
• find out the PUK code, activate services for your mobile voice SIM card (ex: roaming, international calls, voicemail)
• view and pay your bill, plus your bill history
• pay a friend's bill
• activate the electronic invoice
• to confirm and postpone the payment of the invoice
• top up an Orange PrePay number quickly and schedule automatic monthly top ups
• check how many Thank You points you have accumulated and their value online
• get in touch with us quickly

What you need to know:
• to use the application you need an internet connection through the mobile network or Wi-Fi
• the application does not provide information about Corporate subscriptions
• you can allow the application to collect network data in order to improve the performance of the Orange network and to use your location to find the nearest Orange store. The collected data will be processed anonymously.

Tell us how you like the experience of using the My Orange app.
We are constantly working on improving My Orange. Any feedback from you is welcome and helps us provide you with the best possible user experience.
Updated on
1 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Financial info
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
235K reviews
Puiu John
19 October 2024
An improvement with the recent updates, but still the app is sometimes inexact and doesn't refresh all the info promptly. I even stopped using it for a couple of years. Keep working at it boys, you'll get there!
1 person found this review helpful
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Orange Romania
16 March 2018
Salut, Actualizarea aplicatiei My Orange este acum live, pentru toti utilizatorii. Pentru ca ne dorim ca experienta ta sa fie de 5 stele, te rugam sa ne spui parerea dupa noul update. Cu prietenie, Echipa My Orange
Apo Apo
19 October 2024
Until this month I had to introduce my card details for every transaction. I did not select the option where my card number should be memorised by the app. Still, for this month recharge all my card details have been prerecorded and I only had to press PAY. No password, no e-mail, no sms. No card needed. So if my phone gets stolen anyone could recharge their phones from my card. I could hardly find the option of deleting my card info, but this gets disabled every time. Please change that 😁
21 people found this review helpful
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Orange Romania
11 January 2021
Salut, Iti multumim pentru feedback, ne ajuta sa imbunatatim constant aplicatia. Cu prietenie, Echipa Orange.
Éva Bârsan
28 August 2024
I would like to give a huge zero still!!! I paid for option one hour ago and it's not activated! I checked my bank account and it was deducted successfully and also restarted my phone and nothing!! I must use my phone!!! I need my money to be activated!!!! So I paid for option, you didn't activate it on my phone, I tried to contact customer service, but I couldn't make a phone call because there's no credit on my account. BRAVO!!!
9 people found this review helpful
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Orange Romania
27 February 2023
Hello, Thank you for your feedback, it helps us improve the app, but for security reasons we avoid saving the credentials and the validity of the options depends on the value of your recharge. Best regards, Orange Applications Team

What's new

Noua versiune a aplicatiei My Orange iti ofera posibilitatea de a-ti lua un telefon nou la prelungirea abonamentului. Descarca acum aplicatia si descopera ce oferta ti se potriveste.