Puiu John
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An improvement with the recent updates, but still the app is sometimes inexact and doesn't refresh all the info promptly. I even stopped using it for a couple of years. Keep working at it boys, you'll get there!
1 person found this review helpful
Orange Romania
16 March 2018
Salut,
Actualizarea aplicatiei My Orange este acum live, pentru toti utilizatorii.
Pentru ca ne dorim ca experienta ta sa fie de 5 stele, te rugam sa ne spui parerea dupa noul update.
Cu prietenie,
Echipa My Orange
Apo Apo
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Until this month I had to introduce my card details for every transaction. I did not select the option where my card number should be memorised by the app. Still, for this month recharge all my card details have been prerecorded and I only had to press PAY. No password, no e-mail, no sms. No card needed. So if my phone gets stolen anyone could recharge their phones from my card. I could hardly find the option of deleting my card info, but this gets disabled every time. Please change that 😁
21 people found this review helpful
Orange Romania
11 January 2021
Salut,
Iti multumim pentru feedback, ne ajuta sa imbunatatim constant aplicatia.
Cu prietenie, Echipa Orange.
Éva Bârsan
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I would like to give a huge zero still!!! I paid for option one hour ago and it's not activated! I checked my bank account and it was deducted successfully and also restarted my phone and nothing!! I must use my phone!!! I need my money to be activated!!!! So I paid for option, you didn't activate it on my phone, I tried to contact customer service, but I couldn't make a phone call because there's no credit on my account. BRAVO!!!
9 people found this review helpful
Orange Romania
27 February 2023
Hello,
Thank you for your feedback, it helps us improve the app, but for security reasons we avoid saving the credentials and the validity of the options depends on the value of your recharge.
Best regards, Orange Applications Team