![](https://play-lh.googleusercontent.com/a-/ALV-UjU6NR7ODBzqziungkKWR93S5pAp1NCkWAVH12BDYXuLrdj2vxvt=s32)
Way Chuang Ang
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When I try to withdraw from the app (and web portal), it kept asking me to update my personal details which I did MULTIPLE times. Each time it either failed with undefined error or succeed (web), but no detail was saved because when I wanted to resume withdrawal, it would repeat the process of asking me to fill in the same details. This system and app is useless and frustrating. Why fail at such basic functionality? Sigh! I'll go to the branch to withdraw.
48 people found this review helpful
Permodalan Nasional Berhad
21 May 2024
Dear user, thank you for leaving your review. We are sorry to hear you are experiencing problems when using the myASNB application.
If you are currently experiencing technical issues, please email us at asnbcare@pnb.com.my with your details and screenshot of the error message. We will do our best to help you.
![](https://play-lh.googleusercontent.com/a-/ALV-UjUTmvwFxhtdlUWeG9IXQMYGgOLaTBOWq7JMO9PzbnWe9sCVVdI8=s32)
Puvendran Paramanantham
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Completely useless app. I'm not sure why so many of the agency loves to create app when basic functions do not work. Keep forcing to update info , bank details, security image. I've done this like 20 times both on app and web but does not get reflected and the page just keeps loading. Contacted customer service and get the same uninstall and reinstall as solution. If only I can rate a negative score.
14 people found this review helpful
Permodalan Nasional Berhad
5 June 2024
Dear user, thank you for leaving your review. We are sorry to hear you are experiencing problems when using the myASNB application.
If you are currently experiencing technical issues, please email us at asnbcare@pnb.com.my with your details and screenshot of the error message. We will do our best to help you.
![](https://play-lh.googleusercontent.com/a/ACg8ocKcbPMJUD0EbCyKx1lbF7JwygbUt482Es-lqvXU8lg3-5jOVw=s32-mo)
arvind swamy
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Can't enable myASNB secure after getting the tac thru sms and keyed in click verify nothing happens it stops there can you pls have an update to fix this thanks Issue was highlighted on February 2024 but until now still there is no solutions to it. This really makes things more worst. It was ok earlier with Tac method. My humble request can we fix all the issues with the app which critical before expand the app to haveore functions like Ria and etc. Thanks
1 person found this review helpful
Permodalan Nasional Berhad
21 February 2024
Dear user, thank you for leaving your review. We are sorry to hear you are experiencing problems when using the myASNB application. If you are currently experiencing technical issues, please email us at asnbcare@pnb.com.my with your details and screenshot of the error message. We will do our best to help you.