Layla
I really appreciate the idea behind this jumprope and app, but the app itself is way too buggy. 2 instances below: A one minute quick jumprope session I did duplicated itself 94 times, so it looked like I had achieved thousands of skips today when I went back to jump. I take short 1-3 minute breaks between timed sessions...every time I restart, I have to go back in, refresh the app, and reconnect to the rope because it is constantly disconnecting. Even if the app is still on my screen it does
4 people found this review helpful
Joicom corporation
22 November 2021
Dear customer, we feel sorry for the late reply. Regarding your issue, please feel free to contact us via support@renpho.com so that we could see how to help you troubleshoot. Look forward to hearing from you. Best Regards, Renpho Customer Service Team
BeautysBlueprint
I love the idea of keeping track of your skips this app, keeps me motivated! I have 3 stars because the app sometimes works against you. I'll finish a workout and it won't synch. The app is now showing that I only completed 87 jumps when I did 1019 jumps. I wish there was a way to go back and edit the work out when something like this happens.
3 people found this review helpful
Joicom corporation
22 November 2021
Dear customer, we feel sorry for the late reply. Regarding your issue, please feel free to contact us via support@renpho.com so that we could see how to help you troubleshoot. Look forward to hearing from you. Best Regards, Renpho Customer Service Team
jewon lee
I love the idea but not the app so much. Similar to the other reviews, several of sessions didn’t record. I also later realized that if you are idle for more than a minute, it will disconnect. I learned my lesson and tried not to take long breaks. However, it still did not record (twice) and time (spent) was captured incorrectly. It shows that I did 1,500 jumps on 1minute. Inaccurate data is throwing off the whole point of tracking and measuring progress. I really hope the app improves.
5 people found this review helpful
Joicom corporation
22 November 2021
Dear customer, regarding your suggestion, we will forward it to our tech team to evaluate the possibility. Thanks for your suggestion. Best Regards, Renpho Customer Service Team