![](https://play-lh.googleusercontent.com/a-/ALV-UjVzBiQBv5X5lw01y_OhGMC82E0R5QxA84skrlAESKGyci37Uw_u=s32)
Antonio Leombruno
Ordered 2 subs this afternoon through the subway app to get the BOGO deal. After paying,the app showed building the subs. After waiting some time, I received a message stating my order was cancelled. I went into the store. The person stated there was no order for me, but my credit card was charged. I verified that I was at the correct store. I arrived home and was looking at the status again. It showed the subs were ready. Tried a couple of times to call the store, phone just rings, no answer.
2 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocJdZ1BiOf_XJ7Q8XpqjukqqqVypGRlo-I33PUSWke72lGugAA=s32-mo)
Corey Hailey
I would give this app zero stars if I could. Everytime I order from the subway near me it always gets cancelled! I order for pickup: cancelled. I order for delivery: cancelled. I uninstall and reinstall the app and guess what? Cancelled! Seems like a bad way of doing business to not take my money when I want your product. I don't know if the franchise is rejecting my orders because I was using a BOGO sub coupon or if it's the system having an error. But the app is completely pointless.
1 person found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocKN9ZLR1lNWumYPx6AMuRYYbYbmaXSt4HE-3EoYY9NIrKHZSg=s32-mo)
Samantha VonBruns
You can't even look at menu unless you're placing an order AND the location is currently open. So you can't plan ahead for lunch tomorrow or whatever. I want to check out the menu to see if I even want to go. But it's like you don't even want customers. Explain why you even have an app or website. Definitely the stupidest thing I've seen in a long time. If menus vary between locations, fine. You should still be able to see the menu when it's closed. Don't give them your business. Go to Quiznos.
3 people found this review helpful