ViCare

Viessmann Climate Solutions SE

In-app purchases

About this app

ViCare - the best way to connect to your Viessmann heating system.

New possibilities to control your heating system via the Internet offers the ViCare app. With the simple graphical user interface of ViCare, the operation of the heating system is very intuitive.

Feel secure
Warmth and reassurance in one

● In one view, get an instant check if everything is in order
● Access to your preferred installer - quickly and easily

Save costs
Set your preferred room temperature and save money when you’re away from home

● Simple, convenient operation of your heating system
● Store daily schedules and automatically save energy costs
● Set basic functions at the touch of a button on your smartphone

Peace of mind
A direct connection to a professional you trust

● Simply enter the contact details of your preferred installer or professional servicer
● Fast and effective help - the installer has all the important information he needs
● Spend less time worrying about safety and maintenance

Core functions:
● Displaying the status of your heating
● Capability to set up the most important functions of your heating system
● Store your daily routine to automatically save energy costs
● View outside temperature history
● Send a service request to your trusted installer
● Shortcuts e.g.: I want hot water or I’m away
● ViCare Smart Room Control
● Amazon Alexa: Control heating simply with your voice
● Holiday program

Please note: We publish the functions gradually! You can expect several small updates in the next weeks and months. There will be always something new to discover. Functions available in ViCare are depending on functions available on boiler itself and country!


Comments or feedback?
Share your thoughts with us and other users in our Viessmann Community!
https://www.viessmann-community.com/

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Important:
The ViCare app can be used in conjunction with an Internet-compatible Viessmann heating system or in conjunction with the Viessmann Vitoconnect WLAN module or a Viessmann heating system with an integrated Internet interface.

Ratings and reviews

Just installed the vitoconnect 100. Crazy setup for sure. Setup and app setup needs work to simplify. I have a good understanding of networking, so that made it a bit easier. The App , well useless i think. Very limited information. Lacks email, text, or push notifications for boiler errors etc.. Honesty i am scratching my head in disbelief. Since installed my vitocrossal 300 CUA, and programmed it , i know Viessman had a smart engineers. They need to talk to each other.

Just installed new Vitocrossal-199 CU3a and Large Vitocell. Love the boiler. I am quite disappointed with VICare by comparison. I want remote-control of full boiler User Interface from my phone- all features and functions. VICare is not full access to boiler controls. Useless unless you want to see local temperature. If you want to access boiler menus, make edits or change shift and slope for heating circuit or zone control - forget it. There are several 'VITOTROL PLUS apps available, all crashed my Samsung S7 Same comments from others confirming this. VITOTROL features is what I want. GREAT BOILER - REALLY INADEQUATE VICare application

Go back to the drawing board folks and make this user friendly I have been up and down the stars to my basement several times - the installer should be sure this is done before leaving the premises and your process requires a complete overhaul. I have just wasted a great deal of time and can't complete the process. Technology is not my strength but you have tested it. I failed

What's new

- Energy consumption forecast for users in France
- Push notifications with useful tips for biomass devices
- NEW for ViCare+: feature teaser of Savings Assistant features
- Recommendations for ViCare Smart Climate components