Joshua Nelson
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Just stop... The app will override volume controls and set the volume of the device to half. Give us the option to disable the beep for EVERY turn, because if you deviate from it's expected route for any reason, it will constantly beep at every turn trying to reroute you. I understand that new rides need to have audio cues. But take a page from other ride-share apps and make it a separate notification. I've resorted to plugging in a "dummy" plug into the headphone jack to maintain my sanity...
65 people found this review helpful
A Google user
Worst company ever. No live support at all. You have to text or email them for everything. App is always losing signal (while other app are still working), so you have to restart your phone each time. App does not offer the capability to end ride if rider gets out early, if you are too far from the indicated dropoff location. You will get a message letting you know that. People who work in Chicago office never can answer questions. If I could give them less than 1 star, I would.
38 people found this review helpful
A Google user
As a company, it is the best ridesharing company for drivers. great customer service and they take care of their driver partners. but, their app could be a huge issue for any experienced driver to navigate. the app crashes all the time, navigation is confusing, and the worst is when the app runs on the background it could freeze your phone or worst make it act really weird. very common to restart the app during driving and it is super frustrating. they should really build an app like uber or lyft
21 people found this review helpful