Scooter's Coffee

Scooter's Coffee

About this app

Bring on the rewards, bring on the Smiles!

• Scan or pay with your phone
• Customize and place your order
• Collect Smiles and earn free drinks
• Enjoy exclusive rewards
• Reach Caramelicious® status for extra perks
• Get $2 for each friend you refer from the app
• Send digital gift cards and drinks to friends
• Find and favorite Scooter’s Coffee locations
• Browse the menu and nutrition information
• Keep track of purchases

Did we just become besties? Yes. Yes we did. 😊

Ratings and reviews

Latest update failure While the upgrade process went well, the actual use of the app is a failure. First, I can no longer see past orders, even the order I placed today. Second, I could a "failure to process" an order twice, and the suggestion was to reload. I did that the first time and processed my order again. Same result. I then looked at my CC transactions, and both went through, even though I got an error on the app. The local cashier could not cancel one, so I got double orders. PIA.

I like the app although I miss the 10% tip option. However, today's update is a disaster. When I click on the link to their account confirmation page, nothing happens. As their help page instructed, I deactivated my account and recreated it in the app. I still can't login. This is beyond frustrating. They should have known about this before releasing the update. From what I've read, I'm not the only one with this problem.

Used to go to Scooter's weekly, but after the app update and not being able to access the app, I've stopped going. Been trying to get support to get help resolve the issue, and can't get live help. Email responses are automated and those take a week or two to receive back. The real person this is hurting is the franchisees that are losing out on business, due to the technical issues from whomever is in charge of getting a successful app functional and then too, resolving issues quickly.

What's new

What’s New:

- Transaction history and order confirmation now include an option to request an additional order receipt via email