Vodafone & Ziggo

2.8
22.8K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Manage your internet, phone, TV and entertainment in one app!

Log in with your existing My Vodafone and Mijn Ziggo login and you'll have all the service, information about your subscriptions and invoices from Vodafone and Ziggo in the palm of your hand. Day and night, at your convenience. Quickly and easily find a solution to your problem and contact us if you need help.

You’ll receive personalised tips on movies, series and sporting events. And it doesn't stop there. With Priority, you also have the chance to win great prizes and early access to concerts, sports matches and events throughout the Netherlands.

Who is the app for?

The Vodafone & Ziggo app is for all private and business customers: whether you only have Vodafone or Ziggo, or both.

What can you do in the app?

Vodafone:
- View and pay your bills
- View your credit balance and top up your Prepaid
- Switch your bundles on and off
- Expand your Red Together group or apply for insurance
- Adjust your subscription and data. Ready to renew? Then find out what kind of deal is waiting for you!

Ziggo:
- View and pay your bills
- Help with device setup
- Help with your internet and WiFi connection
- Notify us when you move
- Contact Ziggo

Security
- Log in securely with two-factor authentication
- We protect your privacy
Updated on
4 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Messages, App activity and 2 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
22.2K reviews
Dark Harmonies
27 August 2024
If I could give it 0 stars... What a wretched app. For over 3 years, it has remained a broken app! Everytime I click on something, it says there was a problem. I tried to give feedback through thebapp and even that remains with issues. It just presents an error. I have updated the app only to find the same. Why does it always have problems? Please make it work properly!
7 people found this review helpful
Vodafone Libertel B.V.
27 August 2024
I`m sorry to read that you experience problems with our app. This needs to be resolved and we want to check your account for you. To do this, send an email to appsupport@vodafone.nl with a copy of your review + username My Ziggo/My Vodafone. Thank you in advance.
Agustín Lado
30 September 2024
I specifically installed this because for some reason you removed the chat functionality from the website only to find that IT DOESN'T WORK. Maybe bring it back, then? 😑 EDIT: Vodafone/Ziggo responded saying that the button is present, but when it comes to Ziggo it definitely is not. It seems the messaging started working after installing it a few days ago, though, but it's flimsy and doesn't always load, while the chat still is disabled. Given this the review stays with 1*.
1 person found this review helpful
Vodafone Libertel B.V.
1 October 2024
Hello Agustín, thank you for your update. How strange that you can`t get our Messenger option to work. Have your tried to reboot your telephone and connect to an other internet connection? If you need help navigate in our app, please contact us at www.ziggo.nl/contact or www.vodafone.nl/contact . We are happy to help you with this.
Sam Torre
30 October 2024
Home page is empty and chat feature does not work at all. Tapping on the chat icon doesn't do anything. Ironic considering there are no other free support options for non landline customers...
Vodafone Libertel B.V.
31 October 2024
If you're no longer a customer, you no longer have access to all functionalities. The chat should still work, however! If it doesn't, there are other free channels you can use. There's a chat on our website, or you can DM @ZiggoWebcare or @VodafoneNL through social media.

What's new

In this release, we’ve addressed several pesky bugs and enhanced the overall stability of the app. Thank you for your patience and feedback!