Zipcar

Zipcar

About this app

With Zipcar, you have a car in the city, with no strings attached. Join our car-sharing community to skip the costs and hassles of owning a car. Our app puts thousands of professionally maintained cars at your fingertips. And they’re available 24/7 for quick errands, weekend escapes, and every trip in between.

Instant Access
Join now and unlock cars near you with our app, 24/7. Most drivers are approved in minutes. No lines. No wait. No paperwork.

All the flexibility and convenience
Choose the perfect car for your errand or weekend getaway, from compacts to roomy SUVs. And book it by the hour or day.

Contact-free pickups and returns
Finding and unlocking your reserved car? Fast and easy. The app has step-by-step directions to the Zipcar parking spot. When you're done, just return it to the same spot.

Save more with gas included
Ditch the huge monthly car payments. And with gas, maintenance, and insurance options included, you save up to $1000/month.

24/7 support & roadside assistance
Need a hand while you’re on the road? Our dedicated customer support team is available at all hours to help with any questions or emergencies.

More sustainable
Car-sharing with Zipcar helps take cars off our roads. Which means fewer emissions. Less congestion. Greener cities. And a world of difference.

Ratings and reviews

They canceled my trip one hour and 30 minutes before my reservation. I asked for reimbursement and got an offer for around $1.30. Asked support to just refund and cancel my subscription. Previous experiences include 1) ZipCar moving my reservation to a different location as I'm staring right at the car I reserved 2) car not locking or unlocking due to bad signal, which will happen often if somewhat underground Overall, terrible service, sub-par cars, often smells of cigarettes.

I was charged $25 by Zip simply for entering my debit card info, without clicking 'activate membership' or checking the confirmation box. There was no clear warning that entering card details would result in an immediate charge. Customer service refused to refund me, calling it non-refundable. This is unfair and misleading, as I never even confirmed the membership. Extremely upset and disappointed by this practice!

I booked a car. I walked to the pick-up spot. The directions for locating the car were confusing. I looked high and low. It turns out, the car wasn't there! They assigned me a new car. The directions were even worse. How bad were they? The second car was in a parking garage that was literally next door to a building I lived in for three years. At least that car was there... But it was behind a fence I couldn't get around. I told customer support I would rather die than use their app again.