Post & DHL

Deutsche Post AG

Contains ads

About this app

With the free Post & DHL app, the most important postal and parcel services are at your fingertips at any time and anywhere on your smartphone or tablet - from purchasing stamps or parcel stamps to tracking shipments. As a registered customer, you benefit from additional advantages.

TRACK
• Shipment tracking including barcode scanner
• All shipments at a glance including delivery time and detailed information
• Book all available delivery options for a shipment
• Letter announcement: Free announcement of letters that will be delivered shortly, including envelope photo and push notification
• Show shipment status for letters (e.g. registered mail or priority mail) and goods mail
• Scan matrix codes on stamps before sending and use basic tracking for letters
• Find out more information about the stamp and the motif after scanning
• Save and manage up to 10 programs
• Push notification about the current status of the shipment and new letter announcements
• DHL Live Tracking: Track shipments in real time on a map including countdown and delivery time window

Additionally for logged in users:
• Store and manage up to 100 shipments
• Automatic display of many packages with postal numbers
• Digital notification for delivery to a desired location, to a neighbor or to the branch
• DHL Live Tracking: On the morning of delivery, you will receive a package notification via email and/or push message indicating the 90-minute delivery time window and, for many shipments, an additional notification approx. 15 minutes before delivery

FRANKING
• Purchasing postage for parcel and parcel shipping within Germany, the EU and the world
• Booking function for pick-up orders
• Access to local and online address book to select recipient and sender addresses
• Combine shipping stamps in increments of 10 as needed to create a savings set and save up to 20% on shipping costs
• Payment function via PayPal, credit card or direct debit
• Display of a QR code for free printing of the mobile parcel stamp in branches, at packing stations or at the delivery person
• Display the parcel stamp as a PDF for printing or forwarding as an email
• Cancellation function for purchased shopping carts
• Display of shopping carts from the last 30 days
• Request postage for postcards, standard letters, compact letters and large letters in the app, pay online and immediately use it as a mobile stamp or internet stamp
• Determine the appropriate postage with the help of the postage advisor

Additionally for logged in users:
• Synchronization of DHL Online Franking shopping carts for the last 30 days
• Save your favorites in your DHL customer account

LOCATIONS
• Pack station, parcel box & branch and parcel shop search including information on opening times, offers and distance
• Results as a convenient map & detailed list view
• GPS-assisted search or manual entry possible

PACKING STATION
• Details about Packstation shipments (including collection code)
• Operate app-controlled packing stations via app
• Display of the location where the package is ready for pickup
• Be informed via push as soon as your package is ready for collection at the branch or packing station
• One-time device activation, e.g. by scanning the customer card or an activation code by letter.

MY BRANDS
• All mobile brands for parcels and returns at a glance
• Simply send to packing stations, branches and our deliverers without having to print yourself

MORE
• Display your user data
• DHL customer account:
o Manage your settings for receiving parcels and letters and receive your parcels flexibly, e.g. at the packing station
o By participating in the bonus program, you collect valuable points when sending via online franking and when receiving parcels, which you can redeem for postage and shopping vouchers
• Configuration of push notifications
• Help, Services & Info: FAQs, customer service contact (Facebook or service chat) and further information

Ratings and reviews

The new update completely broke using the online postage stamp generation, which is, for some reason, only available in the app. Edit: When I said it's broken I meant it. The button for it is still there, but the page just loads for an eternity before cheerfully announcing that it can't connect. Every other page in the app works fine, it's just the most essential that doesn't.

Overall a good app, the game breaking thing is, that it seems to save the data of Packstation Access not correctly. So if you don't use the app for a long time, the cache gets deleted automatically with other "temporary files" but if you then want to use it, it says it is still registered..... So you can't access your package without requesting another code that has to be sent via postal!

I don't understand why they made such a stupid system. Without ID verification, I couldn't even choose a pickup station. After installing the app and attempting the identification process three times, all attempts failed. I can't grasp who thought implementing such a process was a good idea. I hope DHL, starting with such a dumb digital approach as 2024 comes to a close, finds this as the beginning of their downfall. Anything with 'Deutsche' in its name, it seems there are no good services.

What's new

Liebe Nutzerinnen und Nutzer,

in dieser Version haben wir dem Bereich "Packstation" einen frischen Anstrich verpasst und die Bedienung vereinfacht. Zudem können Marken im Bereich "Meine Marken" nun umbenannt werden, sodass leichter zwischen ihnen unterschieden werden kann.

Wir hoffen, unsere neue Version gefällt Ihnen und freuen uns über Ihre Bewertung im Play Store.

Ihr Post & DHL App-Team