![](https://play-lh.googleusercontent.com/a-/ALV-UjWIR9pBhdTU3c4qKSsgoz4apfe4lAtkxHKEUaosRir_wjE9XZ7orw=s32)
Louis
I can't say enough about this app. If your hospital system uses it, get it. It's very organized and intuitive to use. There's nothing worse than wasting time looking for functions on apps. MyChart is well-organized. Every thing is here and easy - quick text messages to your doctor (with photo attach ability), quickly see your test results, any medical bills owed, and quickly follow your medications with quick refill request. Your doctor's office sends reminders to the app calendar.
2 people found this review helpful
Epic Systems Corporation
20 June 2024
Thank you for your review! We are glad to hear MyChart is working well for you.
![](https://play-lh.googleusercontent.com/a-/ALV-UjW_cLTk4eW8NcbjIsrPH0lRMPv_un_MXXGxIyVRukcep77ly9_1=s32)
Susan Csikos
This would be a great app - except. I got it to prepare for my first surgery, hip replacement. I had a lot of prep, and the steps were very important. The tasks were long lists, things you can and can't do post-op, things you need to bring to the hospital/leave home. But once I read & clicked "I understand", the Tasks disappeared. I looked in all the settings, and there is a setting to "Show Completed Tasks", which was ON. It was frustrating and made me very anxious. Please fix!
98 people found this review helpful
Epic Systems Corporation
29 April 2024
Thank you for the review. We are sorry to hear about your experience, and we recommend you reach out to your healthcare organization's MyChart support group. If you don't know how to reach them, email us at MyChartSupport@epic.com, let us know the issue and the organization name and we can look up their contact info for you.
![](https://play-lh.googleusercontent.com/a/ACg8ocK1B1dv4Cn4imOSnSSszRvuQuzrVc90aVpidT_s5FNK725Dgg=s32-mo)
Kelly Alexander
First time user. Couldn't get it set up after three times by me and twice by the hospital tech. After it was accessible ease of use(information requested to access) was exactly what I needed. However, could not print it out and screen kept locking up while attempting to read through all the lengthy documents. Questioned some of the itemized bills which were immediately clarified.
58 people found this review helpful
Epic Systems Corporation
3 May 2024
We are always looking to improve the experience for our users and really appreciate any feedback. If there is anything specific we can look into, please contact us at MyChartSupport@epic.com.