MyGOtv

MultiChoice Support Services (Pty) Ltd

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About this app

Take control of your VIEWING experience from your trusted premium ENTERTAINMENT COMPANY with the GOtv App today. Have a peace of mind knowing that you are in control!

The GOtv App is an easy and convenient way to MANAGE your GOtv account, FIX ERRORS, PAY online, CHANGE PACKAGES, UPDATE your details all from one place.

WITH THE GOTV APP, YOU CAN:

• Check your balance: View how much you owe or have, pay your bills and always stay connected.
• Manage your account: This feature helps you manage your personal info, privacy settings, upload a profile photo and so much more.
• Upgrade or Downgrade Package: You are in control, satisfy your entertainment needs by exploring our GOtv ENTERTAINMENT PACKAGE CHANNELS.
• Privacy & Security: Your personal information is yours, so with this feature we help protect your information and details, all it takes is just a single click to switch this feature on. Login to your accounts and manage your viewing remotely with the comfort of knowing your information is safe.
• Retrieve details: You can easily recover your IUC number if you have forgotten it by using the App.
• Fix Errors: Which Error code is on your screen? Easily fix common errors on your GOtv decoder to stay watching. What’s even better is that you don’t need to login onto the App to fix errors on your decoder.

Now that’s convenience on another level...

GOtv - It’s your account, on your terms!
Great ENTERTAINMENT, OFFERS and your favorite SPORTS GAMES for you and your entire family.

Ratings and reviews

Can you guys please work on your network issues? It is so so difficult accessing the app. Anytime I log into the app, it takes forever to load or connect. I would have to try and retry for hours. This morning it is as usual the same connection issues, when it eventually came up, you're asking me to update. Now I have updated and the connection issues have started again. Why didn't you just let me do what I wanted to do before forcing me to update, why?

Before now it's difficult for me to subscribe to the MyGOtv app, but it is recently working swiftly. In terms reaching out to customer care, it takes ages. I think there should be multiple means to communicate to the care center. I discoverd that the facebook accout no longer function to chat effectively, while the mobile number I have is unreached. I can only reach only via the MyGotv app, it's obvious that the volume of customers attention much more than the attenders.

Gotv's service is the worst ever! I truely regrete buying gotv. First your channels keeps changing numbers, now I can't find my favorite channels. Second you keep forcing your app users to upgrade every 3 weeks without a sensible new feature being added to the app.! Thirdly your services changes with change in the weather. During raining seasons accessing all channels are totally impossible even after changing antenna positions thousand times !

What's new

Bug fixes and maintenance update