Work Mobile

Verizon Connect

About this app

Note: Work Mobile is for customers using Verizon Connect Work. If you’re a customer of Verizon Connect’s Workforce, please download the WorkPlan app instead.

Verizon Connect Work’s Work Mobile app lets technicians in the field receive job details and share notes, photos and signatures with admins in the office.

The Work Mobile app lets you:

• Review job details, contact information and special instructions.
• Get instant updates through push notifications.
• Complete a checklist quickly at the start and end of a job, record parts used and track start and finish times.
• Record findings and work performed on site, capture photos and upload multiple photos of the site, plus get customer signatures to provide proof of service.
• Send invoices and track payments right from the field.

Download the Mobile Work app today and enjoy a work management experience designed using feedback from real fieldworkers.

Ratings and reviews

Main reason I don't like this app is because us working in the field can't see our hours. Please create an option where our hours of time worked are visible. Also I'll clock in in the morning and at the end of the day it'll ask me to clock in again. Gets frustrating especially when we can't see our hours. I have to download a separate app that tracks hours, Just inconvenient. But other than that it's great.

Has trouble syncing between two devices. Half the time invoices sent to clients are zeroed out with no notes or materials shown even though they were added. Creates more work for the office and myself in the end. Android and IPad have issues syncing with one another. Have to uninstall and reinstall to get maybe a week of sync back then it happens again.

Phone is full of screenshots of notes because it doesn't sync up constantly. Everyday I have my office girls ask me for notes on a job that I have already done, but when I pull up the app it's gone. 80% of the jobs this happens too and it makes me want to drive my van off a bridge sometimes. Especially when weeks worth of notes doesn't sync!