Randy L
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Useless. I've wasted so much time waiting for this app to load or complete basic functions. None of my concerns have been addressed in these reviews or on the phone with your tech support. I'll be recommending my employer to use other alarm services going forward. "Initiating command request" shouldn't take so long!
4 people found this review helpful
Campbell Osborne
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Can't even log in and accept the agreement that's oddly long. Unable to install the system for the customer without this app. Worthless and avoid at all costs Also want to add that customer support gives you the run around if you actually reach anyone.
7 people found this review helpful
Ado Ria
Unfortunately Honeywell wasn't successful with the implementation, design, and engineering of their smart home systems. I have used Honeywell products for over 25 years, I always enjoyed and liked what they made. I think they should regroup, get better engineers, and better management. I like their front line representatives, they listen to the ideas and problems, but the backend is weak and not up to the standards needed to create good quality products and services. I hope they improve.
14 people found this review helpful