Three

Hutchison 3G UK Ltd

Contains ads

About this app

The Three app makes managing your phone and broadband plans easy.
The app helps you:
- view plan allowances and usage
- add, change or cancel additional products
- access past bills and see a breakdown of costs
- see offers you won’t find anywhere else
- set up and manage your broadband
- position your hub with the real-time signal strength indicator
- quickly launch Three+ rewards
- discover Three Community
- and live chat with Three.
In this release the app now supports all 5G Home Broadband hubs.

Ratings and reviews

I open the app, enter my three phone number, and the "enter" button does not work. Nothing happens, I've tried every format possible, nothing happens. I literally cannot use your app. App also crashed 5 times beforehand because I was attempting to use my keyboards paste function. Given your other recent reviews, looks like you need a stability/functionality update ASAP. I've downloaded both apps. The app I'm reviewing is the one I'm having trouble with (the one with white background)

A terrible app. I tried using this to hopefully get my broadband to work better as it has constant issues with it not running at the promised speeds. The app ask for the number and I assume text it to you,but there's a problem as the router can't get a text message for me to read. So now I'm stuck with a terrible wifi and a terrible app. The app also is outdated as some links it sends you to do not work anymore. Would not recommend their company for broadband at all.

I am always fascinated by the Three app. Having had the misfortune of needing to buy a Three SIM again recently, the app is an interesting study in absolutely terrible user experience. It is simply a portal to a website. Many websites are excellent on mobile, and one would expect the Three website to excel given its target audience. However, it does not. Even the most basic thing one could want to do, topping up, is impossible, and just throws an error. Do yourself a favour and get iD Mobile.

What's new

6_4_18 v2