
Matt Emmott
The app freezes your account after one bad password attempt. the reset password function gives you a numerical code but no instructions on how to use it (it doesn't work as a temp password). Found a PIN entry on the login that's supposed to send a code via SMS that never arrives. tried the previous numerical code from email, no that doesn't work either. So I was stuck at the gate with a truck full of items and couldn't get to my storage unit. Ruined my afternoon.
1 person found this review helpful

Ginny Foster
App was fine until I purchased a new phone. I cannot log in to the app now. I changed passwords, turned off my antivirus program, uninstalled it from the old phone in case it wouldn't work on 2 devices, and anything else I could think of. Owner of the local store informed me that I had to contact the app developer. Too much hassle for something so simple.
5 people found this review helpful

Liggon Dietz-Knuttson
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My access account was frozen for some unknown reason. I also keep getting notifications for "unit tasks" that have been assigned but can't seem to find any information on what these tasks are. Overall I just don't see much utility for this app for my purposes when it's a lot easier to just manually enter a code or use a key to unlock an old fashioned lock.
14 people found this review helpful