myMetro

Metro by T-Mobile

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About this app

This free application is used for Metro by T-Mobile customers to make changes to their account at their fingertips. Check your balance and due date, review your 4G data usage, make payments, change plans or features, and even reset your voicemail password. Just another way to take care of the simple things without making a call or standing in line.

If you're having trouble with an upgrade or crashing/freezing issues, select the MyMetro app in your phone settings and clear all app storage. Try to re-download the app from the Play Store, or just re-launch if there is not an update option. You must accept all requested permissions, turn off wifi, and upgrade to the latest version of MyMetro; otherwise the app may not work properly. Dial 888-8Metro8 and request a representative if you continue to experience issues after following these steps.

Ratings and reviews

Metro pcs is not worth it anymore. Verizon offers plans with unlimited data and hotspots, while metro price gouges people on hard times when it comes to being able to get a cell service. This metro app stalls, freezes, won't log in, and is 0 help at all. I've been a customer for many, many years and can never be offered a phone for a discount, I have no data and my phones never run correctly. I am currently looking for another carrier, so that I don't have to suffer this company any longer.

I've had nothing but trouble with anything to do with Metro or anything affiliated with it. They also have lousy customer service - they may mean well but their customer service is still woefully lacking. In my opinion Verizon actually is much better & they're customer service is actually very good!! I'll have to switch to another phone carrier service because I've had nothing but problems with Metro & they have had so many data breaches and Metro doesn't really care about their customers.

I'm not sure what happened to MetroPCS but this app doesn't work. Apparently Customer Care was supposed to fix it and they never did. My phones service barely works and I constantly need to do network resets or run on wifi if I need to use my phone. I understand they run on secondary towers but this is obnoxious. I can go to more premium mobile companies for better service for cheaper and I plan to. MetroPCS is a waste of time and you're better off going somewhere else.

What's new

Updating your profile information is now more convenient than ever with the new app version—modify your account name and address with ease.