My Orange Romania

4.4
2.21L reviews
10L+
Downloads
Content rating
Everyone
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About this app

The My Orange application is dedicated to Orange customers and customers of fixed and fixed-mobile services of OROC (Orange Romania Communications).

All the details you need related to consumption, bill, subscriptions and extra options are now in one mobile application.

The My Orange app allows you to:
ā€¢ view the available benefits and options available in your account
ā€¢ manage your active services in your account
ā€¢ modify your subscription or options
ā€¢ find out the PUK code, activate services for your mobile voice SIM card (ex: roaming, international calls, voicemail)
ā€¢ view and pay your bill, plus your bill history
ā€¢ pay a friend's bill
ā€¢ activate the electronic invoice
ā€¢ to confirm and postpone the payment of the invoice
ā€¢ top up an Orange PrePay number quickly and schedule automatic monthly top ups
ā€¢ check how many Thank You points you have accumulated and their value online
ā€¢ get in touch with us quickly

What you need to know:
ā€¢ to use the application you need an internet connection through the mobile network or Wi-Fi
ā€¢ the application does not provide information about Corporate subscriptions
ā€¢ you can allow the application to collect network data in order to improve the performance of the Orange network and to use your location to find the nearest Orange store. The collected data will be processed anonymously.

Tell us how you like the experience of using the My Orange app.
We are constantly working on improving My Orange. Any feedback from you is welcome and helps us provide you with the best possible user experience.
Updated on
28 May 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Financial info
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
2.18L reviews
Liviu Stoica
10 June 2024
I had reccurent payment of my bill activated, with limit set. This month I had some unexpected charges, so the bill was over the limit I had set for automatic payment. I was oblivious about my deliquency until I got a call from Orange, which is when I rushed to pay my bill. I wish I had gotten emails about my failure to pay before today. It's been 10 days that I've been late to pay without my knowledge.
1 person found this review helpful
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Orange Romania
11 June 2024
Salut, Liviu! Ne pare rau ca ai intampinat dificultati in utilizarea aplicatiei. Iti multumim pentru feedback, ne ajuta sa imbunatatim constant aplicatia. Cu prietenie, Echipa Aplicatii Orange.
Silviu Costin
19 June 2024
After 6 months of removing myself from an old Telekom joint account with a relative, my invoices are still not visible in this account. I still can't access anything in this account, I am not seen as an Orange customer, I keep receiving invoice notifications from my relative (always negative invoices for her?! Maybe my payments go on her account? Nobody knows)
1 person found this review helpful
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Orange Romania
20 June 2024
Salut, Pentru detalii despre contul tau te rugam sa apelezi Serviciul Clienti la numarul 300 (numarul lung - 0374300300). Cu prietenie, Echipa Aplicatii Orange.
Marcela Cazacu
9 May 2024
The speed of their technology is a disaster! Both the app and the website log in take sometimes up to a minute to open, keeps loading for every page, crashing many times. I use it strictly to pay the bill and always get nervous when opening the tool that 1 time a month.
3 people found this review helpful
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Orange Romania
10 May 2024
Buna, Marcela, Ne pare rau ca ai avut dificultati in utilizarea aplicatiei. Avem nevoie de mai multe detalii, precum si de userul, numarul si modelul tau de telefon, pentru a verifica situatia pe care o intampini. Te rugam sa ne scrii la adresa aplicatii@orange.com. Cu prietenie, Echipa Aplicatii Orange

What's new

Cu noua versiune de aplicatie My Orange te bucuri de o experienta de navigare imbunatatita, dar si de o noua ocazie de a castiga premii. De data aceasta te trimitem la Jocurile Olimpice de la Paris.

Descarca acum cea mai noua versiune a aplicatiei si inscrie-te in tombola!