Liviu Stoica
I had reccurent payment of my bill activated, with limit set. This month I had some unexpected charges, so the bill was over the limit I had set for automatic payment. I was oblivious about my deliquency until I got a call from Orange, which is when I rushed to pay my bill. I wish I had gotten emails about my failure to pay before today. It's been 10 days that I've been late to pay without my knowledge.
1 person found this review helpful
Orange Romania
11 June 2024
Salut, Liviu!
Ne pare rau ca ai intampinat dificultati in utilizarea aplicatiei. Iti multumim pentru feedback, ne ajuta sa imbunatatim constant aplicatia.
Cu prietenie, Echipa Aplicatii Orange.
Silviu Costin
After 6 months of removing myself from an old Telekom joint account with a relative, my invoices are still not visible in this account. I still can't access anything in this account, I am not seen as an Orange customer, I keep receiving invoice notifications from my relative (always negative invoices for her?! Maybe my payments go on her account? Nobody knows)
1 person found this review helpful
Orange Romania
20 June 2024
Salut,
Pentru detalii despre contul tau te rugam sa apelezi Serviciul Clienti la numarul 300 (numarul lung - 0374300300).
Cu prietenie,
Echipa Aplicatii Orange.
Marcela Cazacu
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The speed of their technology is a disaster! Both the app and the website log in take sometimes up to a minute to open, keeps loading for every page, crashing many times. I use it strictly to pay the bill and always get nervous when opening the tool that 1 time a month.
3 people found this review helpful
Orange Romania
10 May 2024
Buna, Marcela, Ne pare rau ca ai avut dificultati in utilizarea aplicatiei. Avem nevoie de mai multe detalii, precum si de userul, numarul si modelul tau de telefon, pentru a verifica situatia pe care o intampini. Te rugam sa ne scrii la adresa aplicatii@orange.com. Cu prietenie, Echipa Aplicatii Orange