
Vickey Khan
Khidmah Delivery is one of the worst delivery apps I’ve ever used. Even after 2 hours of placing my order, there was no delivery and no proper response from customer service. I called the helpline four times, and every time they said, “We’ll check with the rider and call you back,” but no one ever did. After waiting so long, I suddenly received a notification saying “Order Delivered”, but I never received anything! When I called again, the helpline had no idea what was happening.
3 people found this review helpful

Jiju Oommen
This was my first time using this app, and the experience was very disappointing. The location entered in the app was correct, but the driver still went to a different building about 300 meters away. When I tried to guide him, he was rude, angry, and extremely unprofessional. I even shared a photo of my apartment and asked him to check the landmark board (a medical center), but he refused to look. I eventually had to go to his location myself to collect the order.
3 people found this review helpful

Ahmed Al Asmi
Worst food delivery application. The driver takes orders from multiple restaurants at the same time. It took him 2 hours to deliver my food. The worst thing is you can't cancel the order or chat with customer service in the app, and you will have to call their customer service call center, which is busy 24 hours.
7 people found this review helpful