StarHub App

StarHub

About this app

Simplify life with StarHub: Everything you need, now in one app!
With the Starhub App, activate & manage your services, pay bills, discover and buy personalised offers and enjoy daily rewards all in one place! Simplify your digital life with our 24/7 virtual assistant and rest easy knowing you’re in safe hands!

Existing Starhub customer? Simplify your life with our app!

Optimise & manage on-the-Go
- Enhance your plans with tailor-made add-ons
- Real-time updates, so you’re always in the know
- Quick wallet top-ups and streamlined bill management
- Safe, simple, and swift in-app payments and top-up of your StarHub Wallet

Get More with StarHub Rewards
- Play our daily games and win BIG!
- Save and redeem all your rewards instantly
- Earn Stars and exchange them for treats

Always here to help!
- Friendly virtual assistant eady to assist (Say goodbye to music on hold!)

Looking for new services/ products?

Discover and purchase our services in just a few taps
- Mobile: Experience the power of 5G for unmatched connectivity and stay connected globally with roaming in 195 destinations.
- Broadband: Super-fast broadband: Ideal for streaming, gaming, and IoT
- Entertainment: Your favourite streaming services, Apps and TV shows, in one place
- Gaming: Play AAA games on any device anywhere instantly, powered by GeForce Now
- Health & Wellness: Embrace Health & Wellness offerings for holistic care
- Safety Suite: Safeguard your journey and devices with our Safety Suite

Effortless shopping with StarHub
- Shop with ease: Get mobile phones and smart accessories in a tap
- Shop now and pay later: Secure your desired items now and opt for our flexible pay later plan
- Swift home delivery: No more queues, no more waits, delivered right to your doorstep

Achievement & assurances
- Singapore #1 Awarded Network
- Sustainability Champion: StarHub Named World’s Most Sustainable Telco on 2023 Corporate Knights' Global 100
- Data safety certified: StarHub Awarded with the Data Protection Trustmark (DPTM) certification by Infocomm Media Development Authority (IMDA)
- Secure transactions: Committed to the high standard in payment safety with PCI-DSS compliance

Ratings and reviews

If the point of the app is to lessen the burden on physical stores, this app is an epic fail. Even the store personnel advises us to avoid it & it's easy to see why. Apart from paying your bill, nothing else really works.. Wanna see "special promos"? Nope. Wanna recontract from that enticing promo they occasionally flash? Good luck! You'll have better luck being struck by lighting.

this app only focusing on selling its product, not at all intuitive nor providing clear direction on required information such as broadband only billing or not even have sufficient/smart bot support. also, no option to connect with real human agent. frustrating and waste of time. the dodgy part, why it require to access photo/video and biometric as well?? all sensitif information:( uninstalling the app..

This app is one of the most glitched apps from a big company ever, it's been like this for years. They mix web and mobile together, the Ux is terrible, things are hard to find. I tried subscribing to Euro 24 today, unsuccessfully. Continuous generic error 001, on the box it directs me to the app, and on the app I can't complete the journey. They seriously need a new team on their app. And this is from a starhib customer of 15 years.. the app quality is enough to consider switching providers.

What's new

We're constantly making improvements and changes to My StarHub App to enhance your experience, perform bug fixes and improve your ease of use in the latest version of the app.
Stay connected with My StarHub App and manage your services anytime, anywhere!