Watsons MY

Contains ads
3.6
31.1K reviews
10L+
Downloads
Content rating
Everyone
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About this app

WATSONS ON-THE-GO
The No.1 health & beauty retailer in Asia is now available in the all new WATSONS APP! We've completely reimagined the in-app experience to make shopping fun and hassle-free. Discover our amazing deals and exclusive promotions, anywhere, 24/7 with the Watsons mobile app.
Here's some of the latest features you will find:

EXPRESS DELIVERY
Need something urgently? Now you can switch on EXPRESS DELIVERY mode in'our app to have your order ready in as quickly as 2 hours. Choose to pick-up from your Watsons store, or have it delivered to your door.

DISCOVER MORE
The Watsons App is the perfect place to get inspired! For the beauty queen in you, use our #ColourMe Virtual Makeover tool to play around with different makeup and hair colours. For the health enthusiasts, our BMI/BMR Calculator can help you achieve your wellness goals. And learn about the latest trending topics from our Watsons experts and bloggers – all in the app.

VIRTUAL MEMBER CARD
You don't need to carry around your Watsons Card anymore. Just pop open your virtual card when you're shopping in our stores to collect points and unlock member-only discounts!

IN-STORE COUPONS AND VOUCHERS
There might be exclusive in-store coupons waiting for you – check the app to make sure you don't miss out on exclusive offers.

So what are you waiting for? Download our App now to enjoy the new Watsons online shopping experience!
Updated on
26 Jun 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
30.8K reviews
fQ fQah
16 July 2024
Please please fix bugs for you apps. Click n collect is not suppose to be this difficult. App is always lagging, glitched. Checking out has always been annoying. Already chose which store to pick up but was asked to do it again and there's no stores listed. Just blank page. In a nutshell, not user friendly enough. Make it simple please.
1 person found this review helpful
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Watsons Malaysia
17 July 2024
Hi, we are sorry that you're having issues with the app. Can you write to us at hello@watsons.com.my. Kindly include a description of the issue you are facing, your Android version, and your app version. We will investigate immediately & solve the issue.
Thinessan Perumal
17 July 2024
Worst experience Downloaded the app so I can buy some things online. The app is okay just the service option is worst. You cannot collect the purchase item any other place in selangor and Kuala lumpur apart from klia 2. For people living in selangor and Kuala lumpur you can only collect from the klia 2 branch which is very far for some people. Imagine traveling to klia 2 just to collect. It's frustrating. Please improve your collection place. Take a leaf from your competitors.
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Watsons Malaysia
18 July 2024
Hi, we are sorry that you faced an issue. Could you please share your contact details with us on hello@watsons.com.my so that we can get in touch with you and resolve the issue.
Nope No
30 May 2024
App experience & flow is not great. Too much pop up ads in the beginning & when you try to click more ads come up. Does not show full catalogue of items when you visit a specific brand; instead, you have to scour it yourself. Live chat section is also not user friendly, it will not show what you are typing as it is hidden by the keyboard. Bottom line it's just not user friendly.
3 people found this review helpful
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Watsons Malaysia
1 June 2024
Hi, sorry for the unpleasant experience you had with our app. We request you to upgrade the app to the latest version as we have fixed the bug. Do write to us at hello@watsons.com.my if you still face any issue.

What's new

1. You can now watch LIVESTREAM videos in APP while shopping!
Enjoy this brand new awesome feature now

2. You can now chat with DOCTOR ONLINE!
Get electronic prescription & collect prescribed medications at selected Watsons' Pharmacy stores. Enjoy RM8 CASHBACK on your next purchase.

3. Not a Watsons Member yet?
Be a Member now with RM1* when you purchase anything online! Enjoy MEMBER EXTRA 10% OFF every Monday* (*T&C apply.)