hvv switch – Mobility Hamburg

Hamburger HOCHBAHN AG

About this app

Your mobility, your app: With a new design and a customisable home screen for tickets, timetable, car sharing, e-scooters and shuttles, hvv switch is your everyday companion.

With hvv switch you can use public transport, car sharing, e-scooters and ride sharing – all with just one account.

Find your perfect connection by bus 🚍, train 🚆 or ferry ⛴️ – including the right hvv ticket. For regular journeys in Hamburg and across Germany, the hvv Deutschlandticket is available directly in the app 🎫.

Alternatively, you can rent a car 🚘 from Free2move, SIXT share, MILES or Cambio, book a MOIA shuttle 🚌, or explore Hamburg flexibly with a Voi e-scooter 🛴.

Highlights of the hvv switch app:

• 7 providers, 1 account: public transport, car sharing, shuttle & e-scooter
• Tickets & passes: buy the hvv Deutschlandticket & other hvv tickets
• Route planning: timetables for bus, train & ferry incl. disruption reports
• Reserve & hire cars: Free2move, SIXT share, MILES & Cambio
• Stay flexible: rent an e-scooter from Voi
• Shuttle service: book a MOIA shuttle
• Pay securely: PayPal, credit card or SEPA

📲 Download the app now and enjoy full mobility in Hamburg today.

7 mobility providers – one account
Register once, use it all: With hvv switch you can buy hvv tickets and book Free2move, SIXT share, MILES, Cambio, MOIA and Voi – all with just one account. Stay flexible: public transport, shuttle, e-scooter or car sharing – simply use whatever suits your needs.

hvv Deutschlandticket
With just a few clicks you can buy the hvv Deutschlandticket and start your journey straight away. The hvv Deutschlandticket gives you access to all public transport in Germany, including regional services. If you live in Hamburg, you only pay for the days you use in the first month. You can manage your contract directly in the app.

Order a mobile ticket
Whether it’s a short journey, single ticket or day pass – the app automatically suggests the right ticket for your trip. Save 7% on most tickets when you buy in the app and pay securely via PayPal, SEPA or credit card. Your ticket is available instantly and can also be added to your wallet.

New: Set your most-used ticket as a favourite and access it quickly from the home screen via widget. You can also buy tickets for accompanying passengers. Tip: The hvv group ticket pays off from as little as 3 people.

Timetable
Know your destination but not the route? Then use the hvv route planner. Find the best connection by bus, train or ferry. Save, share, bookmark your route, check departures, see disruptions as well as real-time bus positions, and stay updated via push notifications! New: The timetable now suggests the right ticket for each connection. You can save your favourite destinations and access them from the home screen.

Car sharing with Free2move, SIXT share, MILES & Cambio
With Free2move, SIXT share and MILES you’ll always find the right car near you. MILES charges by the kilometre, while SIXT share and Free2move charge by the minute. Cambio is still in the open test phase and offers pricing based on time and distance, depending on vehicle type and tariff. You can do everything with your hvv switch account: validate your driving licence, make bookings and receive invoices.

E-Scooters by Voi
For even more mobility you can also rent e-scooters from Voi. Our app shows you all available scooters nearby, making it easy to find one. Just grab an e-scooter and unlock it with just a few clicks.

MOIA-Shuttle
With MOIA’s electric fleet, you can reach your destination in an eco-friendly way. Share your ride with up to 6 people and save money! Simply book your trip, hop on the shuttle, and pick up or drop off passengers along the way. The app now features express rides, a detailed price overview, VoiceOver, and TalkBack.

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Ratings and reviews

Its payment provider won't accept my MasterCard (and I've otherwise used it normally across Germany these days). Update – after a few glitches (timeouts, failed redirects and such), I finally completed the payment using PayPal. 🟢

You now have to tap twice more to get to your Deutschlandticket instead of being able to open it immediately. Once you find it, that is. The conductor was not amused.

Doesn't register neither polish nor revolute cards - useless without ability to pay. Edit As suggested by developer, while not perfect solution, PayPal worked. However I don't remember there being an info point in-app about lack of support for foreign cards.

What's new

New: Bus occupancy indication. You can activate this feature as a beta function under “More” and try it out for yourself. In addition, the car sharing section of the app has been completely redesigned and now has a fresh new look. We look forward to your feedback on this update.