Oppo Shop
Most worthless SIM card. No matter how much I try to top up the SIM card it keep telling me it will expire in like 2 days. I called the customer service but their suggestion didn't help at all. If I can change my SIM card, I will definitely change it but I used that mobile number for bank account. I am so frustrated with this M1. Never Recommend!!!
1 person found this review helpful
M1 Limited
27 October 2024
Hi Oppo Shop! We're sorry to hear this. If you need further assistance for your M1 Prepaid SIM, you can contact our Prepaid Hotline at 1693 anytime from 9 a.m. to 9 p.m. daily (no charges apply if you are calling from M1 Prepaid SIM) - Sam
Onno Schouten
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Dont buy the validity extension. It doesn't extend the validity of your prepaid card. I had to go to the m1 shop twice with no success. I'm sick of this and will switch to singtel. 2 stars bcs the data works in malaysia, thats the only good thing Edit: go ahead and replie on my comment stupid m1 i lowered my review to 1 star
1 person found this review helpful
M1 Limited
11 September 2024
Hi Onno Chouten! We're sorry to hear this. Please contact our Prepaid Hotline at 1693 anytime from 9 a.m. to 9 p.m. daily for further assistance. (no charges apply if you are calling from M1 Prepaid SIM) - Sam
SHIRLEY YIP
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Don't update the APP, I using my prepaid card more than 20 years ,I have updated my app, then my prepaid card value have deduction without using mobile data, M1 reply is the app need do setting, never do settings then consider using the data without press my handphone Mobile Data botton, they have deduct almost $30 in my prepaid card, so horrible old version won't like that, so sad ,angry 😡 with that, Don't Don't Update 😭 On 13 May contact at 1693, they didn't help, so disappointed 😤😠😡.
5 people found this review helpful
Hi SHIRLEY YIP! So sorry to hear this.
For such query, can I trouble you to ring our Prepaid Hotline at 1693? Our Prepaid Team will be happy to assist you from 9am to 9pm daily. :) - Sam