o2 my Service

Name: o2 my Service
Availability: InStock
Rating: 4.058823585510254 (12175 reviews)
Author: Conntac GmbH

Conntac GmbH

4.1

12.2K reviews

5L+

Downloads

Everyone

About this app

The o2 my Service App helps you to quickly and easily clarify questions and problems relating to your Internet and mobile phone connection yourself.

Analyzes
• Automatic problem detection
• No waiting
• Straight to the right instructions

Interactive help
• Automatic problem solving
• Understandable explanations
• Intelligent questions

Contact
• Contact customer service via the app
• Transmission of the analyzes for faster processing in the hotline

Setup assistant
• Reminder of the activation date
• Detection of the router with camera scan
• Scan of the access data and activation of the Internet connection
• Detection of WLAN data and automatic connection setup

Updated on

18 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info, App activity and App info and performance

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.2

11.9K reviews

Peters Nukks

27 September 2024

Awesome, easy and very fast! Better than expected experience and I do not need to wait for someone (technical staff) for hours.

1 person found this review helpful

Rinat Tyumenev

18 July 2022

Very limited choice of settings that can be set up. Web interface has 10 times more, not clear why this app is needed at all. I only used it, because port forwarding set up is buggy on router and I can't delete a rule using web interface. Thought through this app it might be different, but no. This app has only 3 functions, reboot reset and set up wi fi.

14 people found this review helpful

Adi Pinter

18 September 2024

First time setup did not work. I don t know what username and password i received in the said order confirmation. Bad services alk around

Conntac GmbH

20 September 2024

Hello, thank you for your feedback. If you were unable to solve the problem using the app, you will then receive further support on the O₂ customer hotline using your personal process number. Best regards, the development team