4.5
4.52K reviews
10L+
Downloads
Content rating
Everyone
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Screenshot image
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About this app

The newly revamped Telkom app brings smart, seamless service to your fingertips – reimagined to be faster, sleeker, and more convenient than ever!
It's loaded with new features, like:
Convenient biometric login
Easy digital profile setup
Seamless switching service
Exclusive special offers
And much more!

Designed to make to make your life simpler, smarter, and more connected!
Updated on
4 Aug 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info, Messages and App info and performance
This app may collect these data types
Personal info, Contacts and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
4.44K reviews
Edem Amedzo
26 September 2025
Not user friendly at all. Functions such as logging in with biometrics and making payment on the app don't work. The app is slow and laggy. I uninstalled the app, but unfortunately the website is even worse so I have to power through this app. UPDATE: I can no longer log in via the app. The screen is constantly loading. I tried uninstalling and reinstalling a few times.
32 people found this review helpful
Jolene Van Den Heever
5 October 2025
Don't bother installing...what a waste of time! I received an sms saying "Telkom: The new MyTelkom App is here ..." I was hoping things had improved, but I was mistaken. After installing, the app crashed when I tried opening it with the error "The app closed because it has a bug" & I was told to clear the cache. When it did eventually open, I clicked on Sign Up but it didn't do anything. And Log In causes the app to crash with the same error that the app has a bug.
1 person found this review helpful
SINETHEMBA JACK
4 October 2025
worst app ever, paid my account with a credit card and it failed 3 times giving me en error that it couldn't process the payments, later on I found out I paid the account in advance with those 3 months, been trying to cancel Amazon prime and the option is not on the app, went to the website and signed in, it take me back to the home page to see the iPhone 17, so I guess im stuck, currently i can't call, sms or use data, because the system attached an amount no one can give a reason for.
2 people found this review helpful